Support: no processed stats [cron setup & working]

@Sperber wrote:

Hey folks,

I´ve installed and configured PIWIK on a new project (no, not for the first time) and configured the cronjob for processing the visitor data (every hour). So far, so good and it all went flawless as usual - until I changed the default settings for

System -> Settings

1. Archive reports when displayed in browser -> No

2. Archive reports every -> 1800 seconds

System -> Privacy settings

1. Delete old visitor reports -> 365

2. Delete old archived reports -> 12 months AND keep monthly reports

As it seems, from that moment on PIWIK is only showing real time visitors in all occurences and the static stats and maps say “No data available”:

piwik_nostats.png1159x435 50.8 KB

There are still visitor reports available, but only for the time before the change of the settings. This is the first time I am discovering such a behaviour. Anyone experienced that before? Any help appreciated.

Regards,
Chris.

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