@nyc50 wrote:
At a little bit of a dead end on how to troubleshoot this and not sure where to start.
INFO [2017-11-30 21:18:43] SUMMARY OF ERRORS
INFO [2017-11-30 21:18:43] Error: Got invalid response from API request: ?module=API&method=API.get&idSite=1&period=day&date=last30&format=php&trigger=archivephp. The response was empty. This usually means a server error. A solution to this error is generally to increase the value of ‘memory_limit’ in your php.ini file. For more information and the error message please check your web server’s error Log file. As this core:archive command triggers PHP processes over HTTP, you can find the error message in your Piwik’s web server error logs.
INFO [2017-11-30 21:18:43] Error: Empty or invalid response ‘’ for website id 1, Time elapsed: 0.155s, skipping
INFO [2017-11-30 21:18:43] Error: Got invalid response from API request: ?module=API&method=API.get&idSite=2&period=day&date=last18&format=php&trigger=archivephp. The response was empty. This usually means a server error. A solution to this error is generally to increase the value of ‘memory_limit’ in your php.ini file. For more information and the error message please check your web server’s error Log file. As this core:archive command triggers PHP processes over HTTP, you can find the error message in your Piwik’s web server error logs.
INFO [2017-11-30 21:18:43] Error: Empty or invalid response ‘’ for website id 2, Time elapsed: 0.172s, skipping
INFO [2017-11-30 21:18:43] Error: Got invalid response from API request: ?module=API&method=API.get&idSite=3&period=day&date=last17&format=php&trigger=archivephp. The response was empty. This usually means a server error. A solution to this error is generally to increase the value of ‘memory_limit’ in your php.ini file. For more information and the error message please check your web server’s error Log file. As this core:archive command triggers PHP processes over HTTP, you can find the error message in your Piwik’s web server error logs.
INFO [2017-11-30 21:18:43] Error: Empty or invalid response ‘’ for website id 3, Time elapsed: 0.187s, skippingSystem Information:
Windows Server 2016 / IIS 10.0
Piwik V 3.2.0
PHP 7.1.11
MySQL 5.7.20I’ve already increased the memory limit in the php.ini file.
Posts: 2
Participants: 2