@trogladyte wrote:
Oh my goodness - it’s gotten worse than working with an old XT computer on a dial up connection! Yes, I have quite a lot of sites in my account (well, at least compared to most I’m guessing). Perhaps 70-75 entries.
When I open up Matomo (and it happens during a refresh too) it will take at least 2 minutes to display the info. Then, annoyingly often, I get…
“Oops… there was a problem during the request. Maybe the server had a temporary issue, or maybe you requested a report with too much data. Please try again. If this error occurs repeatedly please contact your Matomo administrator for assistance.” Refreshing sometimes works, otherwise I get:
An error occurred
Mysqli prepare error: MySQL server has gone awayDo another refresh and:
WARNING: /home/wwwckde/public_html/piwik/libs/Zend/Db/Statement/Mysqli.php(105): Warning - Error while sending STMT_CLOSE packet. PID=48281 - Matomo 3.3.0 - Please report this message in the Matomo forums: https://forum.matomo.org (please do a search first as it might have been reported already)
×
WARNING: /home/wwwckde/public_html/piwik/libs/Zend/Db/Statement/Mysqli.php(105): Warning - Error while sending STMT_CLOSE packet. PID=47554 - Matomo 3.3.0 - Please report this message in the Matomo forums: https://forum.matomo.org (please do a search first as it might have been reported already)(There’s a 3rd one but I can only add 2 links)
As I write, it’s “Loading websites…” We’ll see.
I’m on a fast connection (a speed test shows 160Mbps) so it’s not my connection. Frustrated as, when it loads, it’s a great service and is lightyears ahead of Google Analytics. I just need it to work.
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