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Page Overlays not working

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@lindsay wrote:

I’m looking into analytics for a client that uses your services, and when trying to use your overlay feature, for every page I try it on I get the following message:

"You are attempting to open Page Overlay for the URL “http://—urlhere—.com/”.
None of the domains from the Piwik settings matches the link.

Ask your administrator to add the domain as an additional URL."

What does this mean and how can we resolve it? I’ve tried a few fixes I’ve found sprinkled in the forums such as turning ad blocker off and thus far can’t get it to work.

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