@Koo1 wrote:
My install is not tracking visits anymore after (I believe) I upgraded it a few days ago.
It’s been working for a few years now but I went through and fixed some small issues listed here but don’t think they mattered muchhttps://matomo.org/faq/troubleshooting/faq_58/
- Disabled 3rd party plugins (just 1 but no change)
- SSL fully verified and working
- Fresh browser with all do not track / adblock disabled or uninstalled.
My nginx server logs show that piwik.js is loaded and then calls piwik.php at my hosting site (using https).
I feel like this should then be loggedxx.xxx.xxx.xxx - [04/Sep/2018:18:03:47 -0700] 200 "GET /piwik.js HTTP/1.1" "65697" "0.000" "https://domain.tld/2982/10-red-flags-that-your-xxxxxxx-xxxxxxx-xxxxxxx-xxxxxxx-xxxxxxx/" "my_piwik_site.com" "Mozilla/5.0 (Linux; Android 8.0.0; SM-G950U Build/R16NW; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/68.0.3440.91 Mobile Safari/537.36 [FB_IAB/FB4A;FBAV/187.0.0.43.81;]" xx.xxx.xxx.xxx - [04/Sep/2018:18:03:48 -0700] 200 "GET /piwik.php?action_name=10%20Red%20Flags%20That%20Your%20xxxxxxx%20xxxxxxx%20xxxxxxx%20xxxxxxx%20xxxxxxx%20%E2%80%93%20xxxxxxx%20xxxxxxx%20News&idsite=1&rec=1&r=044778&h=19&m=3&s=47&url=https%3A%2F%2Fdomain.tld%2F2982%2F10-red-flags-that-your-xxxxxxx-xxxxxxx-xxxxxxx-xxxxxxx-xxxxxxx%2F&urlref=https%3A%2F%2Flm.xxxxxxx.com%2F&_id=2e31a16f6efd70f1&_idts=1536109427&_idvc=1&_idn=0&_refts=1536109427&_viewts=1536109427&_ref=https%3A%2F%2Flm.facebook.com%2F&send_image=1&cookie=1&res=360x740>_ms=737&pv_id=dljmMR HTTP/1.1" "272" "0.273" "https://domain.tld/2982/10-red-flags-that-your-xxxxxxx-xxxxxxx-xxxxxxx-xxxxxxx-xxxxxxx/" "my_piwik_site.com" "Mozilla/5.0 (Linux; Android 8.0.0; SM-G950U Build/R16NW; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/68.0.3440.91 Mobile Safari/537.36 [FB_IAB/FB4A;FBAV/187.0.0.43.81;]"
Because it is calling piwik.js and then piwik.php with the correct info (with a 200 response) I would figure piwik (matomo) would then update the visitor log. But that doesn’t happen.
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