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Non-mobile Hits Don't Appear to Register As Visits

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@daleandelisdad wrote:

Good morning. I’m sure I’ve messed up something on my end but after a few hours I just can’t figure out what I’m doing wrong.

I installed Matomo on my server and I have it connected. I’m getting reports of visitors when they’re using mobile devices like an iPhone or Android device, but when someone visits the site using a desktop or laptop with a web browser they do not register as hitting the site.

I know it’s happening because I’ve had various friends testing for me by visiting the site. The mobile folks have 100% results in the tracking, the desktop folks 0%.

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