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403 Forbidden Error & General Query

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@PradeepA wrote:

Hi , I’ve installed the Matomo in the Apache Server using Softaculous Apps Installer.
I have a two domain’s https://Domain1.com where the Matomo is installed ( inside the subdirectory ) & www.Domain2.com where i want to track the visitor’s .
I’ve placed the JS code just before the </head> tag (as mentioned in the docs).

  • The problem is when i visit the www.Domain2.com , in the console.log there is error which shows : Status Code:403 Forbidden .
matomo.php:1 GET http://Domain1.com/subdirectory/matomo.php?action_name=data...&idsite=2&rec=1&r=296216&h=12&m=10&s=54&url=http%3A%2F%2Fwww.Domain2.com%2F&_id=......... 403 (Forbidden)
  • Even if i visit the matomo.php page directly it will show http://Domain1.com/subdirectory/matomo.php
This resource is part of Matomo. Keep full control of your data with the leading free and open source web analytics & conversion optimisation platform.
  • if i visit directly with the parameters http://Domain1.com/subdirectory/matomo.php?action_name=data...&idsite=2&rec=1&r=296216&h=12&m=10&s=54&url=http%3A%2F%2Fwww.Domain2.com%2F&_id=....
    it wil show
Forbidden
You don't have permission to access /subdirectory/matomo.php on this server.
Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

General Query

  • Is it mandatory to track the domain where the matomo is installed Or
    we can track other domain without tracking the domain its installed on.

Kindly suggest a few steps so that i can solve these issues.

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