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Matomo not tracking visits from users using Edge browser

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@KelvinLatner wrote:

Hello!

  • We are currently using Matomo 3.7.0.
  • We are currently using Microsoft Edge 44.17763.1.0.
  • One of our customers reported Matomo is not tracking page visits to their site by Edge users. This has probably been the case for awhile; however, we have not cared until now… I suspect the page visits are not being tracked due one of our Edge settings, which is locked down by our administrators…
  • I found a solution when searching for this problem, but it was dated 2016, and it was a database/table update that fixed it, and I don’t/didn’t see what version of Matomo was involved. Can someone/anyone tell me either 1) what setting in Edge can prevent it from being tracked, so I can beat our administrators with it, or/or 2) what version of Matomo “should” be able to track Edge users?

Thank You/Whoever in advance!

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