@lostminds wrote:
Hello, I just used the auto upgrade to update my Matomo installation to the latest version, after churning away for a while I got the “Matomo has been successfully updated!” screen, but when clicking on the “Continue to Matomo” link back to index.php nothing happened. Since then index.php won’t load at all, meaning when I try to access it nothing is delivered at all to the browser from the server, it just indefinitely sits in a loading state without anything every being displayed. No errors are displayed, and as far as I can tell there are no errors logged in the matomo catalogue if I look via FTP.
The rest of the website still loads, though the matomo tracking code doesn’t seem to load just like the interface.
Please advice on how I can fix matomo? Can I go back to an old backup, or has the upgrade changed anything in the database making it incompatible with the 3.10?
Posts: 3
Participants: 2