@brgsousa wrote:
We upgrade to:
- Debian 10.1
- PHP 7.3
- Matomo 3.11.0
- Mariadb 10.3
- Python 2.7.16
- Apache 2.4.38
And now import_logs.py is not working anymore. We are importing logs from apache. During import_logs.py it crashes and freezes.
We get the following error from import_logs.py :out 06 15:00:15 server systemd[1]: Started Rotate log files. out 07 00:00:01 server systemd[1]: Starting Rotate log files... out 07 00:05:19 server logrotate[23463]: Exception in thread Thread-3: out 07 00:05:19 server logrotate[23463]: Traceback (most recent call last): out 07 00:05:19 server logrotate[23463]: File "/usr/lib/python2.7/threading.py", line 801, in __bootstrap_inner out 07 00:05:19 server logrotate[23463]: self.run() out 07 00:05:19 server logrotate[23463]: File "/usr/lib/python2.7/threading.py", line 754, in run out 07 00:05:19 server logrotate[23463]: self.__target(*self.__args, **self.__kwargs) out 07 00:05:19 server logrotate[23463]: File "/var/www/matomo/misc/log-analytics/import_logs.py", line 1806, in _run_bulk out 07 00:05:19 server logrotate[23463]: self._record_hits(hits) out 07 00:05:19 server logrotate[23463]: File "/var/www/matomo/misc/log-analytics/import_logs.py", line 1964, in _record_hits out 07 00:05:19 server logrotate[23463]: on_failure=self._on_tracking_failure out 07 00:05:19 server logrotate[23463]: File "/var/www/matomo/misc/log-analytics/import_logs.py", line 1586, in call out 07 00:05:19 server logrotate[23463]: data=data) out 07 00:05:19 server logrotate[23463]: File "/var/www/matomo/misc/log-analytics/import_logs.py", line 1540, in _call_wrapper out 07 00:05:19 server logrotate[23463]: response = func(*args, **kwargs) out 07 00:05:19 server logrotate[23463]: File "/var/www/matomo/misc/log-analytics/import_logs.py", line 1476, in _call out 07 00:05:19 server logrotate[23463]: response = opener.open(request, timeout = timeout) out 07 00:05:19 server logrotate[23463]: File "/usr/lib/python2.7/urllib2.py", line 429, in open out 07 00:05:19 server logrotate[23463]: response = self._open(req, data) out 07 00:05:19 server logrotate[23463]: File "/usr/lib/python2.7/urllib2.py", line 447, in _open out 07 00:05:19 server logrotate[23463]: '_open', req) out 07 00:05:19 server logrotate[23463]: File "/usr/lib/python2.7/urllib2.py", line 407, in _call_chain out 07 00:05:19 server logrotate[23463]: result = func(*args) out 07 00:05:19 server logrotate[23463]: File "/usr/lib/python2.7/urllib2.py", line 1241, in https_open out 07 00:05:19 server logrotate[23463]: context=self._context) out 07 00:05:19 server logrotate[23463]: File "/usr/lib/python2.7/urllib2.py", line 1201, in do_open out 07 00:05:19 server logrotate[23463]: r = h.getresponse(buffering=True) out 07 00:05:19 server logrotate[23463]: File "/usr/lib/python2.7/httplib.py", line 1121, in getresponse out 07 00:05:19 server logrotate[23463]: response.begin() out 07 00:05:19 server logrotate[23463]: File "/usr/lib/python2.7/httplib.py", line 438, in begin out 07 00:05:19 server logrotate[23463]: version, status, reason = self._read_status() out 07 00:05:19 server logrotate[23463]: File "/usr/lib/python2.7/httplib.py", line 394, in _read_status out 07 00:05:19 server logrotate[23463]: line = self.fp.readline(_MAXLINE + 1) out 07 00:05:19 server logrotate[23463]: File "/usr/lib/python2.7/socket.py", line 480, in readline out 07 00:05:19 server logrotate[23463]: data = self._sock.recv(self._rbufsize) out 07 00:05:19 server logrotate[23463]: File "/usr/lib/python2.7/ssl.py", line 754, in recv out 07 00:05:19 server logrotate[23463]: return self.read(buflen) out 07 00:05:19 server logrotate[23463]: File "/usr/lib/python2.7/ssl.py", line 641, in read out 07 00:05:19 server logrotate[23463]: v = self._sslobj.read(len) out 07 00:05:19 server logrotate[23463]: SSLError: ('The read operation timed out',) out 07 00:05:19 server logrotate[23463]: Exception in thread Thread-4: out 07 00:05:19 server logrotate[23463]: Traceback (most recent call last): out 07 00:05:19 server logrotate[23463]: File "/usr/lib/python2.7/threading.py", line 801, in __bootstrap_inner out 07 00:05:19 server logrotate[23463]: self.run() out 07 00:05:19 server logrotate[23463]: File "/usr/lib/python2.7/threading.py", line 754, in run out 07 00:05:19 server logrotate[23463]: self.__target(*self.__args, **self.__kwargs) out 07 00:05:19 server logrotate[23463]: File "/var/www/matomo/misc/log-analytics/import_logs.py", line 1806, in _run_bulk out 07 00:05:19 server logrotate[23463]: self._record_hits(hits) out 07 00:05:19 server logrotate[23463]: File "/var/www/matomo/misc/log-analytics/import_logs.py", line 1964, in _record_hits out 07 00:05:19 server logrotate[23463]: on_failure=self._on_tracking_failure out 07 00:05:19 server logrotate[23463]: File "/var/www/matomo/misc/log-analytics/import_logs.py", line 1586, in call out 07 00:05:19 server logrotate[23463]: data=data) out 07 00:05:19 server logrotate[23463]: File "/var/www/matomo/misc/log-analytics/import_logs.py", line 1540, in _call_wrapper out 07 00:05:19 server logrotate[23463]: response = func(*args, **kwargs) out 07 00:05:19 server logrotate[23463]: File "/var/www/matomo/misc/log-analytics/import_logs.py", line 1476, in _call out 07 00:05:19 server logrotate[23463]: response = opener.open(request, timeout = timeout) out 07 00:05:19 server logrotate[23463]: File "/usr/lib/python2.7/urllib2.py", line 429, in open out 07 00:05:19 server logrotate[23463]: response = self._open(req, data) out 07 00:05:19 server logrotate[23463]: File "/usr/lib/python2.7/urllib2.py", line 447, in _open out 07 00:05:19 server logrotate[23463]: '_open', req) out 07 00:05:19 server logrotate[23463]: File "/usr/lib/python2.7/urllib2.py", line 407, in _call_chain out 07 00:05:19 server logrotate[23463]: result = func(*args) out 07 00:05:19 server logrotate[23463]: File "/usr/lib/python2.7/urllib2.py", line 1241, in https_open out 07 00:05:19 server logrotate[23463]: context=self._context) out 07 00:05:19 server logrotate[23463]: File "/usr/lib/python2.7/urllib2.py", line 1201, in do_open out 07 00:05:19 server logrotate[23463]: r = h.getresponse(buffering=True) out 07 00:05:19 server logrotate[23463]: File "/usr/lib/python2.7/httplib.py", line 1121, in getresponse out 07 00:05:19 server logrotate[23463]: response.begin() out 07 00:05:19 server logrotate[23463]: File "/usr/lib/python2.7/httplib.py", line 438, in begin out 07 00:05:19 server logrotate[23463]: version, status, reason = self._read_status() out 07 00:05:19 server logrotate[23463]: File "/usr/lib/python2.7/httplib.py", line 394, in _read_status out 07 00:05:19 server logrotate[23463]: line = self.fp.readline(_MAXLINE + 1) out 07 00:05:19 server logrotate[23463]: File "/usr/lib/python2.7/socket.py", line 480, in readline out 07 00:05:19 server logrotate[23463]: data = self._sock.recv(self._rbufsize) out 07 00:05:19 server logrotate[23463]: File "/usr/lib/python2.7/ssl.py", line 754, in recv out 07 00:05:19 server logrotate[23463]: return self.read(buflen) out 07 00:05:19 server logrotate[23463]: File "/usr/lib/python2.7/ssl.py", line 641, in read out 07 00:05:19 server logrotate[23463]: v = self._sslobj.read(len) out 07 00:05:19 server logrotate[23463]: SSLError: ('The read operation timed out',) out 07 08:54:59 server logrotate[23463]: error: error running shared prerotate script for '/var/log/apache2/*.log ' out 07 08:55:00 server systemd[1]: logrotate.service: Main process exited, code=exited, status=1/FAILURE out 07 08:55:00 server systemd[1]: logrotate.service: Failed with result 'exit-code'.What can be done?
Posts: 3
Participants: 2