@Michael_Hess wrote:
I was running 2.15 for months with no issues. Attempts the last two days to access the Administration page or the User Info page caused the access to timeout and at times throw the 2006 MySQL error. Database gone away.
Access to MySQL is still fine because the other apps on the same server are still accessing it fine. In fact the Dashboard upon first entering Piwik pulls the data fine. It is only when attempting to leave the Dashboard for say the Administration page that it locks up. No further access to the server from that same workstation is possible until some sort of timeout takes place.
I've reloaded the Database.
I've made sure PHP is at 5.6.18 the latest 5.6 version.
MySQL is at the latest version.Except for the eventual 2006 error no other errors show up in any logs.
Also I am running Piwik on two systems. One for production and one for staging. The production server continues to process analytics. However the staging server doesn't process anything? It isn't configured to process anything other than some hits done during testing. So it has almost no data yet it has the same lock up issue when attempting to go to Administration.
I'm at my wits ends at this point. I'm not sure what to attempt. Please any suggestions? Any at all?
Forgot to mention that I also upgraded to 2.16 to see if that would fix it .... no.
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