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Error message - invalid credentials on Piwik 2.14

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@djh wrote:

My client sent me an image of error message below and I have no idea on how to resolve.

WARNING: /var/www/html/piwik/plugins/LdapLogin/Ldap/Client.php(132) Warning - ldap_bind() - Unable to bind to server; invalid credentials - Piwik 2.14, please report this message in the Piwik forums: http://forum.piwik.org (please do a search first as it might have been reported already)

I can tell you that the server is working fine and LDAP is in working order. Could it be the PC that my client used?

Much appreciated,

djh

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