Problems with Device detection

@bryankwalton wrote:

We are running Piwik 2.16.0 (long term support release). Also, we are using the log analytics method with Piwik, rather than embedded javascript on each page. We are seeing an unusually large number of "unknown devices" On each of our websites, Piwik reports daily, under device brand, that something like 80% (give or take a few percentage points) are unknown brands and under "device model", we see something similar. I'm attaching a screenshot to show an example. We have the device detection plugin active. How can we eliminate the abnormally large number of "unknowns"?

Thanks.

2016-04-05-142020_983x828_scrot.png983x828 39.4 KB

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