Quantcast
Channel: Support & Bugs - Matomo forums
Viewing all articles
Browse latest Browse all 5981

GA4 import doesn't work before specific date

$
0
0

Hi everyone,

I’m importing data from GA4 to Matomo for Wordpress.
I’m using the last Matomo and Analytics import plugins.

I imported lots of data from the command line for the same website without issues.

I can import all the data after the 2021-10-04 but not before.
I checked on GA4 if there are data before the 2021-10-04 and there are data from 2021-02-10.

Here the console if I import data of a month after 2021-11-01,2021-11-04 (few days of november):

php ./console googleanalyticsimporter:import-ga4-reports --property=“properties/xxxxxx” --dates=2021-11-01,2021-11-04
Created new site with ID = 1.
Importing the following date ranges in order: 2021-11-01,2021-11-04
Importing reports for date range 2021-11-01 - 2021-11-04 from GA property properties/xxxxxx.
Running archiving for newly imported data…
nohup: ignoring input and redirecting stderr to stdout
Done in Time elapsed: 79.126s. [116 API requests made to GA]

and here the console if I try to import data before the 2021-10-04:

php ./console googleanalyticsimporter:import-ga4-reports --property=“properties/xxxxxx” --dates=2021-10-01,2021-10-04
Created new site with ID = 1.
Importing the following date ranges in order: 2021-10-01,2021-10-04
Importing reports for date range 2021-10-01 - 2021-10-04 from GA property properties/xxxxxx.
Running archiving for newly imported data…
nohup: ignoring input and redirecting stderr to stdout
Done in Time elapsed: 8.432s. [4 API requests made to GA]

If I look in backend in Matomo > administration > system > Google Analytics Import - I can see the import stated as “finished”. If I look at the reports I cannot see data.

I tried lots of other dates combination like 2021-05-01,2021-05-31 or 2021-06-01,2021-06-04 but nothing prior the 2021-10-04 works.
It seems that Matomo Import use an API request for every day requested but doesn’t download any data.

Could you help me to debug this issue?

Thank you.

1 post - 1 participant

Read full topic


Viewing all articles
Browse latest Browse all 5981

Trending Articles