Hello,
The “Unique visitors” column is missing when viewing custom dimensions for any period other than a day. In the usual use cases for custom dimensions, the stats are pretty useless when summarised by visits rather than visitors.
Please don’t just direct me to these instructions: https://matomo.org/faq/how-to/faq_113/ – I’ve tried them (multiple times) and it hasn’t helped. Specifically, I’ve added the relevant config file settings, invalidated time periods for all of history, then rerun archiving.
A number of others seems to have had the same problem; there are a number of threads where:
- user raises problem
- directed to the above page by Matomo staff
- user replies saying these didn’t work
- nobody responds
If Matomo doesn’t support this feature, please just say so so I can stop chasing my tail. Otherwise it would be great to know what I can do to fix this. The feature is fairly useless currently.
This is a self-hosted Matomo 4.16.0 running in Docker.
Thanks.
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