We are using Matomo without Cookies, Javascript or Pixel tracking. Just sending each tracking event directly by server-side API request.
This is working well, with the exception of logging the device resolution. We have a small piece of Javascript code which sends this info to the server on the first page load of a session, and then it is available to send to Matomo on subsequent page loads.
The problem is that if the resolution is ‘unknown’ (API parameter res not passed) on the first tracking event, then it seems to stick with this value for the whole visit, even though we are subsequently sending the resolution data with every other tracking event.
I understand that some visit data needs to stay static and keep the initial values, but I would expect a value which was missing when the visit was started to be updated if subsequent tracking events provide this data.
I hope this makes sense! Is there a way to get it to work?
2 posts - 2 participants