Hello,
I am currently working on setting up a load-balanced instance of Matomo. Everything in the System Check says I am good to go, and I can see that I am hitting both Front-end servers as expected when navigating. My Dev instance has a website connected to it and tracking data is making its way to the instance.
Everything seems to be fine except for the “Become a Matomo export” widget. I was clicking through and clicked the marked out eye to skip the step and I get this error.
I turned on logging for my instance and I didn’t see anything being output to the Matomo logs that would indicate an error. Looking at the dev console in Edge I see that I get a “Uncaught (in promise)” error after the below
Warning: the module=API&method=Tour.skipChallenge&id=flatten_actions&idSite=1&period=day request failed!
This is happening in both Dev and Production instances. Does anyone have any idea what could be causing this error?
1 post - 1 participant
