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Matomo wordpress ecommerce sale data missing

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Matomo doesnt show the correct visitor profile data in the Ecommerce log.

When I do a test purchase of a product I can see the correct visitor data of the visit in the Matomo → Visits Log (country, entry channel and actions on the page).

However, when I go to the Ecommerce Log to look at the visitor profile of the sale, which should show the same data, the country of the visitor, for some reasons, is always shown as Netherlands (although, as you can see on the Visitor Log it’s supposed to be Germany in this case) and entry channel and page actions are missing entirely.
(I also noticed that the “ecommerce purchase” action in the visitor log is missing which I think should be displayed there no?)

I’m using Matomo as wordpress plugin and woocommerce.

Thanks for your help!

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