Quantcast
Channel: Support & Bugs - Matomo forums
Viewing all articles
Browse latest Browse all 5981

Impossible to log in

$
0
0

Hi there, and thank you in advance for your help.

I have tried and checked many things before posting here.
I installed Matomo, but for the past month, I haven’t been able to log in.

I tried using an SQL query to create a super admin, but nothing is working.
I can’t use the password reset option since I don’t have the email feature enabled.

Every time I try something, I get the following error message:

Error: Incorrect username and/or password.
“error”: Password or username does not exist.

However, the user exists in the database.

Could you please help me find a solution?

Thanks!

5 posts - 2 participants

Read full topic


Viewing all articles
Browse latest Browse all 5981

Trending Articles