Matomo Tag manager on Premises + ComplianZ Cookie Plugin on Wordpress problem

Hello everyone,

I’m trying to solve this problem:

I have a wordpress site with Matomo (Tag manager) On-premises version.

I need to activate statistics tracking via Cookies and I am using the wordpress ComplianZ plugin (which supports Matomo) to manager cookie consent.

I’m using ComplianZ to manage the Matomo Tag Manger “container”.

I should get this behavior:

1. When the user enters the site, only the statistical tracking of Matomo Tag Manager “without cookies” is activated (therefore the cookie is not loaded),

2. If the user “Accepts” cookie tracking on the ComplianZ Plugin Banner, then the Matomo cookie is loaded.

3. If the user changes his/her preferences (by activating or deactivating cookies via the Complianz banner), the matomo cookie is also updated accordingly.

I followed the various guides on both Matomo and ComplianZ sites, but without success.

This what curretly happens:
Matomo cookie is always loaded in any condition (even if user deny consent).

How can I solve it?

Thanks in advance!

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