Quantcast
Channel: Support & Bugs - Matomo forums
Viewing all articles
Browse latest Browse all 5981

Tag Manager Custom Event Trigger Not Working in Matomo 5.1.2

$
0
0

Hey Matomo folks,

I’m stuck with a custom event trigger in Matomo Tag Manager (5.1.2, self-hosted) that’s not firing right for form submits on my WordPress site. It works in debug mode, but in production, it misses about a third of the submissions.

Setup: Running Matomo 5.1.2 on Ubuntu 22.04 with PHP 8.2 and MySQL 8.0, tied to WordPress 6.7.1. I set up a trigger for a form_submit dataLayer event, but logs say “Trigger condition not met” even though the dataLayer push shows up in Chrome’s console.

What I Tried: Cleared caches, republished the container, tested in Edge, and checked dataLayer timing. No JS errors. I saw a 2024 thread about a similar issue, but no fix there.

Question: Has anyone got custom event triggers working smoothly in 5.1.2? Any settings I might’ve missed or debug tricks to try? Appreciate any pointers!

2 posts - 2 participants

Read full topic


Viewing all articles
Browse latest Browse all 5981

Trending Articles