@danielkwok wrote:
Config:
DB: MySQL 5.6.23 on Amazon RDS
RDS default mysql-5-6 option group
Parameter group default.mysql5.6 updated with wait_timeout=6400 and max_allowed_packet=1073741824 (1024M)When trying to runs a goals overview query with a segment, I very often get the following error:
Oops… there was a problem during the request. Maybe the server had a temporary issue, or maybe you requested a report with too much data. Please try again. If this error occurs repeatedly please contact your Piwik administrator for assistance.I cannot find any occurrence of an error log, even with the log viewer plugin attached. I do find that when reloading the page a second/third/fourth time, it might show eventually.
The data set is really small, our site gets so few hits that it's almost negligible (<100 hits daily). The query will die even when I set it to a span of 1 week duration.
A day span usually works, and other operations seem to work better.
Searching for answers brings little help, it's like searching for a needle in a haystack since I cannot see any errors being thrown.
Thanks in advance!
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