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Piwik only showing direct visitors

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@richard32 wrote:

I've been running into Piwik problems since installing an SSL certificate.

Originally I had piwik running in a subdomain on the same server:

piwik.mydomain.com

This was fine and everything worked. The actual folder is within the "public_html" folder.

After installing SSL I got access errors and could not login to piwik. So I removed the subdomain and set it to a folder -

mydomain.com/piwik

The first login told be to change the trusted domain in config to "mydomain.com" from "piwik.mydomain.com" which I did and everything seemed fine.

Now since this change Piwik only records direct visitors. No refers are shown. No referer websites and no search traffic at ll is shown, nothing other than direct visits.

I know there is other traffic because I can see it in other analytics tools on the server.

Can you please help.

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