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Shared Hosting Question

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@Espresso_Machine wrote:

So I want to install Piwik on HostGator shared hosting server, the techs of HostGator said they cannot disable mod_security but they can disable a particular rule ID. What Rule ID should they disable to allow Piwik to install properly. Currently I get this error message for tracking:

**403**

GET request to piwik.php failed. Try whitelisting this URL from HTTP Authentication and disable mod_security (you may have to ask your webhost). For more information about the error, check your web server error log file.
After making this change, restart your web server.

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