Visitor log, error 500

@Stijn wrote:

Hi,

We are running Piwik 2.16.0 and when visiting the visitor log with my admin account, the page loads within several seconds. But when logging in with another account, loading this returns an error 500.

PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 88 bytes) in /var/www/html/libs/Zend/Db/Statement/Pdo.php on line 290, referer: https://[myserver]/index.php?module=CoreHome&action=index&idSite=1&period=range&date=last30

So we increased the amount of memory to 512MB as suggested.

PHP Fatal error: Maximum execution time of 30 seconds exceeded in /var/www/html/core/Date.php on line 136, referer: https://[myserver]/index.php?module=CoreHome&action=index&idSite=1&period=range&date=last30

Increased the execution time to max 10min.

PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 65552 bytes) in /var/www/html/core/NumberFormatter.php on line 305, referer: https://[myserver]/index.php?module=CoreHome&action=index&idSite=1&period=range&date=last30
PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 128404897 bytes) in /var/www/html/core/View.php on line 311, referer: https://[myserver]/index.php?module=CoreHome&action=index&idSite=1&period=week&date=2017-01-13

What causes loading this page to become this heavy and why does it work like a charm when logging in as and admin account? Changing the date range does not influence the result, even with 1 day it causes errors.

Regards,
Stijn

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