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Custom variables reports
@raghavendra_kondapal wrote: Hi, We are not able to get custom variable reports, please find the screen short links below, we are waiting for report 2days but no data error msg("There is no data for...
View ArticleWindows 10 error code 0xc00000f
@boshboston wrote: Maybe, you have not installed Windows 10 properly or you are using your Windows version for a long time, there may be so many issues but I have suffered from such an issue. windows...
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3.6.1: Suggestion how to secure index.php from outside no longer working...
@Anoia wrote: Dear community, since the beginning we used the suggestion below how to protect index.php and created an insec.php which is accessible from outside and used in the OptOut Frame instead...
View ArticleSQL error after migration to new server
@normannescio wrote: I am migrating a matomo installation to a new server. On the old server are the following versions are installed: MySQL: 5.7.11 PHP: 7.1.7 Piwik: 3.0.1 On the new server: MYSQL:...
View ArticleFalse order in ecommerce but not in shop
@DB-Jay wrote: The ecommerce plugin shows a new order but this order does not appear anywhere else. We are working with shopware, and there is no new order neither a new customer…but ecommerce thinks...
View ArticleQuerying data directly from tables
@psolano wrote: Hi, We have been using Piwik/Matomo for the last two years and now we need to report some data that we can’t get using the out of the box widgets. For example: We want all search...
View ArticleDelete old logs Crashes php-fpm
@melvin.suter wrote: Hi there I’m trying to activate the option “delete old visitor-logs”, but every time I activate and save the option, php-fpm crashes. I have to restart the service, reload the...
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Visits over time - date range
@brynn wrote: Hi Friends, Normally I keep the Visits Over Time widget on the dashboard set for Day. And normally, it automatically switches to the next day, and I don’t have to do anything to make...
View ArticleA fatal error occurred
@adm.qib wrote: Dear All, I am getting following error after complete the installation process. The following error just broke Matomo (v3.6.1): An exception has been thrown during the rendering of a...
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Outgoing clicks - Why do i se my own domain as outgoing clicks?
@Tako wrote: Hi guys, What is the reason i see in my ‘outgoing clicks’-report my own domains? example: my tracking domain is: abc.com outgoing clicks domains: click url’s contain: ABC ABC Home Page -...
View ArticleErreur d'ouverture de la page
@magnanime wrote: Bonjour à tous, Depuis quelques jours j’ai installé Matomo sur mon serveur. Tout fonctionne bien par moment mais à d’autres, j’ai le message d’erreur suivant : Internal Server Error...
View ArticleGeoIP not working
@Kaiser wrote: I already did that, didn’t help. There are no cities shown in Locations & Provider and the countries there differ a lot from those shown on the dashboard. Any other ideas? Thanks!...
View ArticleEmail Raports will not be sent
@mritzmann wrote: Hi! I have a problem with the e-mail reports. The manual sending of reports via Matomo interface works, but the automatic sending via Archive Cron Job does not work. Log: INFO...
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Visitor Overview wrong numbers of current day
@fashxp wrote: Hi guys, we have a strange behavior in visitor overview page when applying segments. In fact: when applying a segment that supposedly should filter out a small amount of...
View ArticleSMF plugin Global Headers and Footers breaks Matomo tracking code
@brynn wrote: Hi Friends, 3 weeks ago, after a few years of steady growth, I’m suddenly seeing site visits going down significantly (approx 75% of usual). Yes, we’ve had a “down” week once in a while,...
View ArticleUser Agent of Matomo's Mobile App for Android
@Pak_Kriss wrote: The question is coming from a firewall perspective. What is the User Agent of Matomo’s Mobile App for Android itself? Posts: 1 Participants: 1 Read full topic
View ArticleSet up auto archive crontab on Azure Bitnami installation
@BlackView wrote: I’m having a hard time getting auto archiving to work. I’m using this Bitnami installation: Matomo Cloud Hosting, Deploy Matomo I’m trying to run the archiving command but every time...
View ArticleTrouble installing - encountered an error
@Vivo wrote: I’ve put all the Matomo files on my server, in an analytics folder. I get the following message when I go to that url: Matomo encountered an error: Interface ‘Piwik\Cache\Cache’ not found...
View ArticleHow do I check that core:archive actually has performed it's duty
@Tschallacka wrote: I have a core:archive task set up in windows task scheduler and it runs the core:archive task every hour(or so I think because windows tells me so) Task Scheduler successfully...
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