How to install plugins?
@Jerry4013 wrote: How to install a plugin from market? I downloaded matomo and put it on my server. Everything is OK. Then I tried to download the custom dimension plugin from marketplace. I...
View ArticleUpdate to 3.9.0 - Filter by Month doesn't work for current month
@alaborie wrote: Hi Team, So I have updated my system as well to 3.9.0, I have also encountered the error that everyone is describing (Call to undefined method...
View ArticleCron Daemon errors on Greengeeks hosting and PHP7.2
@kOoLiNuS wrote: Hello! I’ve installed the latest 3.9.0 version of Matomo thanks to the Softaculous script into cPanel of my Greengeeks hosting. As said I do have PHP7.2 set as default for my...
View ArticleUpdate from V3.8.1 to V3.9.1 failed
@RPF wrote: Hi folks, after having problems with the update to the version V3.9.0 two days agao, I’ve restored my installation from a backup to the version V3.8.1. Today Matomo showed me the new...
View ArticleMinor update error from pre-3.9.0 to 3.9.1
@xtoph wrote: Hi, When I updated a version of Matomo (latest before 3.9.0) to 3.9.1, I saw the following error message: Fatal error: Call to undefined method Piwik\Plugin\Manager::getPluginDirectory()...
View ArticleContent Security Policy (CSP) Issue- blocking many functionalities
@VikasKV wrote: Due to CSP Header implementation, Matomo functionality are affected. e.g. Login page credentials fields become disabled. User is not able to login to the Matomo application. We need...
View ArticleMatomo matomo actions box
@darren_baker wrote: hi i updated the new Matomo 3.91 last night but ive notes the the actions box has no colour in them now thay just are all Gray can some one help plz Posts: 2 Participants: 2 Read...
View Article"gt_ms" and "bw_bytes" not logging (image tracking)
@Nemiroth wrote: Hello everyone. I’m trying to log page load times and bandwidth, the constructed url has the proper information but I can’t see any data logged in matomo. I’m using the image tracking...
View ArticleFatal error: Class 'Piwik\SettingsServer' on installation
@Antoine_R wrote: Hello all, Just re-uploaded Matomo to my web server since my old one broke when i made an automatic update. Also, there was plenty of error calling API. So, since i lost all other...
View ArticleBug Cron since update 3. 9. 1
@thomas-99 wrote: Hello, everyone, I’ve made a mistake since the last update. Does anyone have any idea how I can fix this? memory_limit 512 MB Isn’t that enough? I have only 25 pages with little...
View Article[3.9.1] - "Password changed" E-Mail on automated Password changes by API
@futureweb wrote: Hey there, we have Matomo integrated into our SAAS CMS since ages. Also integrated automatic Password changes by API (UsersManager.updateUser). Now since we updated to 3.9.1...
View ArticleShare website configuration between subdomains
@arn wrote: Hi, I have subdomains of one website specified as separate websites in Matomo (e.g. test.example.com and production.example.com). How can I share the configuration between these websites?...
View ArticleError on updating to 3.9.1 from 3.8.1 - "No entry or class found for...
@Thang wrote: Hi, I got this error when updating with one-click update to 3.9.1 from 3.8.1: An error occurred No entry or class found for ‘EnableDbVersionCheck’ Any advice would be appreciated. [edit:...
View ArticleLots of invalid requests
@BrandonH wrote: I am running Windows Server 2008 / IIS, PHP 7.2, and am importing logs with the log analytics python script with daily scheduled task. In February I upgraded from Matomo 3.5 to 3.8.1....
View ArticleBesucher == Seitenansichten
@kantel wrote: Since I updated from 3.8.1 to 3.9.1 (I skipped 3.9.0) the number of visitors are always equal to the number of page views (maybe the first one). This is a show stopping bug. Posts: 1...
View ArticleUpdate produces an error
@janvl wrote: Hi, the build-in Updater gives me this error, can I repair that? Or just Update “by hand” from the download. Matomo encountered an error: Call to undefined method...
View ArticleMultiple method in a single API request always return 0 results
@Antoine_R wrote: Hello guys, i need to fetch data for brand and model from device but it always returning me “0 results” while i use another script with partially the same as this one and work....
View ArticleUpdate Error 3.9.1
@yorh_ekin wrote: I have this issue since Updating to 3.9.1 or is it because of an Apple Security Update? I have updated on two domains. One update process on one domain caused several errors but they...
View ArticleSending Email Report
@takolhe wrote: I am not able to send email report facing ‘4.3.2 Service not available’ error while sending mail from Posts: 1 Participants: 1 Read full topic
View ArticleMissing aggregation after db restoration
@rmaziere wrote: Hey, I have a problem with my matomo instance due to a database restoration. I have to error message : “matomo_archive_numeric_2019_03”. I checked the table...
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