"An error occurred"
@PraeSenZ wrote: A fresh installation. I can log in, but when I click for the second time on a menu item (another option perhaps), matomo throws me out with this error message: " An error occurred...
View ArticleMissing Database Table
@billjoseph wrote: Running Matomo 3.9.1 (although this error showed up on earlier versions, too). My database is getting too large for my taste, so I want to either delete some data or (more likely)...
View ArticleAll Website Dashboard empty
@affeldt wrote: Hi, Since I migrated my matomo installation to a new server I cannot see the website overview when i click on the top left corner. I can still access each Site individually. My Browser...
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Historical log data deletion not deleting data
@fatica wrote: Hi, We have tried a number of times to delete historical log data via the dashboard. We can see CPU utilization on the server go up when this starts, but data doesn’t seem to ever...
View ArticleDAU WAU MAU - Reports in Matomo Dashboard
@cbothra wrote: Hi, Is there any way by which I can get DAU, WAU & MAU reports in Matomo dashboard. So far I am not able to get any such report in Matomo Dashboard. These are pretty crucial and...
View ArticleCustom report: Start of visit can't have hours + minutes?
@Sigurd_Mannsaker wrote: I am trying to create a custom report to see when people’s visits start and end. When I set dimension 1 to “Server time - Hours (Start of visit)”, I am unable to select the...
View ArticleReport of accepted cookies
@martinh wrote: Hi, I would like to know how many visitors clicked on my “accept cookies” button, which is shown by a wordpress plugin. Is there any mechanism ootb which Matomo offers to do this? I...
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"Excluded Parameters" from all report
@gpiero wrote: Hi, there, I have the same need explained here… github.com/matomo-org/matomo Issue: Excluding URL query parameters doesn't work on Download Report opened by letailli on 2016-08-10 We...
View ArticleVisits log shows actions of multiple visitors in one visit
@loganoid wrote: Hi, Our Visits log (either eCommerce log or Goal segmented visits) shows actions of different users within a single visit. We see it by order Id from different system. we use...
View ArticleTroubleshooting eCommerce: Error 400
@analyticsftw wrote: Hi folks, when manually adding eCommerce items and transactions, the resulting Matomo tracking URL ends up malformed (error 400) for some reason. For what it’s worth, I’m working...
View ArticleNo visitor stats showing up
@Landscape_routes wrote: Hello, I am using the Piwiki/Matomo wordpress plugin for my site https://landscape-routes.com The Matomo instance is running in self-hosted in the same domain and I used the...
View ArticleIncorrect and inconsistent download statistics
@aci wrote: I have mutiple issues regarding the download statistics: In a month where I know for sure that a file has been downloaded, the monthly statistic shows no download for this file, whereas...
View ArticleMatomo couldn't write to some directories
@tonimueller wrote: Hi! I have just installed Matomo and am now trying to make my installation secure. During the self test, the system reports this error message as shown in the subject, but I...
View ArticleMatomo not showing correct ip with cloudflare (Nginx/fpm)
@Skyrider wrote: I recently just installed Matomo, and I noticed that all IP addresses that are logged are using cloudflare’s IP addresses. And yes, I already enabled the correct proxy headers...
View ArticleNo color for icons for pages visited in visits log/visits in real time
@Editions_Brandon wrote: After update to 3.9.1,. the icons for pages visited in visits log/visits in real time have no longer colors and they became grey. Is this a new feature, is this a bug, or is...
View ArticleHow to determine log-format-name?
@John_John wrote: Hi , I trying to import my application log into Matomo using python script. But i got error that couldn’t find format. Fatal error: cannot automatically determine the log format...
View ArticleQueued Tracking Not Working?
@tonimueller wrote: I have just installed Queued Tracking on the latest of Matomo, and wanted to use my Redis instance to cache the tracking requests. But nothing appears in the Redis database. Also,...
View ArticleMatomo_log_visit
@glatzenarsch wrote: I m testing someting, i deleted old logs data directly in database because console core comands doesnt delete everything for me DELETE FROM matomo_log_visit WHERE idsite = X;...
View ArticleGateway Timout issue on cron:archive task
@zitrusblau wrote: Hello, we wanted to setup the archive cron on one of our clients sites but running into the following error when triggering it manually (to test it’s working):...
View ArticleFind out about userflow without userflow plugin
@Sephirio wrote: Hey there! Is it possible to find out how many of my visitors visit a certain area of my page without the userflow plugin? Thanks! Matthias Posts: 1 Participants: 1 Read full topic
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