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Campaigns and period=year show wrong numbers (possibly related to plugin...

@sdonath wrote: In my installation the campaigns show the correct numbers in view period=month. When I switch to period=year it only shows the aggregated numbers for June and July, nothing before...

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Media Analytics tracks youtube videos only with generic default title

@Lisa1 wrote: Hello! I searched the forum and googled a ton but couldn’t find a solution yet. I have Media Analytics Plugin installed. It says, that it supports videoJS and that the tracking of...

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Leftover files after manual update again

@grisha1974 wrote: Hello! Basically, same story happening again… After each manual upgrade. I’ve just updated manually to version 3.11.0 and under “Diagnostic” —> “System Check” I see this message:...

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setUserId not working (empty User IDs report)?

@Waldemar wrote: Hi guys. I’ve added some JS code and now my Matomo tracking code (in header) looks like this: var _paq = window._paq || []; /* tracker methods like "setCustomDimension" should be...

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Trying to use log method failing

@matmike wrote: I’ve been searching for two days and cannot solve this. # ./import_logs.py --url=https://log.domain.com /var/log/httpd/ssl_access_log Traceback (most recent call last): File...

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Multiple website delete with API

@daniyar wrote: Hi, i dont know what a error it was, but after trying to use SitesManager.addSite, in my dashboard were created about 1700 websites. Because of wrong API parameters are the urls not...

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Segment Filter with custom variable doesn't work after archiving / deleting...

@Christoph wrote: I have a segment with “customVariableValue3==1” The scope of the variable is “visit”. After archiving and deleting old logs, the segment filter in Matomo does not work anymore....

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Transition Outgoing treffic does not add up

@paulfoole wrote: Total pageviews does not match the total of outgoing numbers. Total pageviews is 3035 and sum off ‘traffic to internal’ and ‘oulinks’ is already in total over 3700? How do I read...

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Maximum execution time of 30 seconds exceeded

@Poovarasanb wrote: Hi All, I Am from India, Please anybody guide me to resolve this issue Fatal error : Maximum execution time of 30 seconds exceeded in...

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Inexplicable interruption of the data stream from wordpress to matomo

@tobias.billen wrote: Hi guys, Since today I don’t get any evaluations from Wordpress. In wordpress I use the plugin wp-piwik for the connection to my matomo installation. This plug in gives me the...

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[Solved] INSERTS into matomo_session BUT NOT matomo_log_visits therefore no...

@gogo12 wrote: I recently installed the latest Matomo version. Matomo version: 3.11.0 MySQL version: 5.7.27-0ubuntu0.18.04.1-log PHP version: 7.2.19-0ubuntu0.18.04.1 Using Nginx-latest My problem is...

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Matomo Server Load Extremely High After 3.11.0

@JADEComputer wrote: WARNING: /public/core/Translation/Translator.php(89): Warning - vsprintf(): Too few arguments - Matomo 3.11.0 - Please report this message in the Matomo forums:...

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Version 3.11.0: Page titles containing HTML entities not rendered correctly...

@canajun2eh wrote: I just upgraded from Piwik 2.x to Matomo 3.11.0. No problems encountered. I noticed that the “Visits in Real-Time” widget is not showing page titles correctly when the original page...

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Different nb of visits from campaigns between my dashboard and data exported

@YoleMAG wrote: Hello, I have the following issue regarding the Acquisition module in Matomo, focused on the campaigns part. When I download all my campaigns from April to June 2019 - I download them...

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Problem with one site https - only google bots

@stefan1818 wrote: Hello long time i use piwik and me two sites work perfectly with them. Now i use matomo and one site (joomla) statistics works fine, but second site (WP on https) i only see some...

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Adding header on login POST request

@Kaidos wrote: Hey everyone, i’m looking for a way to add a custom header preferably on all requests that are sent to matomo, or at least on POST requests. When i try to login to matomo, the POST...

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Oops… there was a problem during the request. on my update

@EckyBrazzz wrote: Hi there, I upgraded my Matomo version: 3.11.0 MySQL version: 10.3.17-MariaDB PHP version: 7.3.7 And now I get this message on Visitor Profile (Dashboard) and Visitor Profile hangs....

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How to use "ua" in "Tracking HTTP API"

@viggo wrote: I have device identification problem when sending “GET” using Tracking HTTP API. Could someone send me an example of how I can identify the device? My code looks like this:...

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Goal does not trigger when visitor clicks on a link to an external website

@dshiryaev-plesk wrote: Hello, we try your Funnels extension and can not set up the goal with a funnel, which will be triggered when a visitor clicks on a link to an external website. Can anybody help...

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Email Reports change of date selection not working

@PliSsK wrote: In Matomo 3.11.0, f I try to select a different year for a month report at the top of the Email Reports screen, it doesn’t work. I can only get a valid month report if that month is...

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