Oops...There was a problem during the request
@robertsdesign wrote: Oops… there was a problem during the request. Maybe the server had a temporary issue, or maybe you requested a report with too much data. Please try again. If this error occurs...
View ArticleFatal error occured
@xXx wrote: Hello! I got this error, I update matomo but nothing change ? Help A fatal error occurred The following error just broke Matomo (v3.11.0): Cannot redeclare pvicxx() (previously declared in...
View ArticleSearch Engine Keywords Performance "File not found"
@KarstenR wrote: (topic withdrawn by author, will be automatically deleted in 24 hours unless flagged) Posts: 1 Participants: 1 Read full topic
View ArticleNotice - Array to string conversion - Matomo 3.11.0
@finster wrote: Getting this error immediately after logging in: WARNING: /var/www/html/core/DataTable/Renderer/Console.php(152): Notice - Array to string conversion - Matomo 3.11.0 Running on your...
View ArticleMatomo banner page changed for all env
@nataraj.ramamoorthy wrote: Hi Team, We upgraded the matomo version from the test environment. but I don’t know how data reflected the production environment even server and DB also different env. see...
View ArticleDo logs have http calls
@ramachvi wrote: hi team, Our pwik is https. Do the logs have http calls? Posts: 1 Participants: 1 Read full topic
View ArticleWhat is Email support according to me
@callinadword01 wrote: Email is the essential way to offer online help for your clients when matters don’t require a quick answer. Ease, non-meddling and anyplace whenever access are a portion of the...
View ArticleDo logs have http calls
@ramachvi wrote: hi team, Our pwik is https. Do the logs have http calls? Posts: 1 Participants: 1 Read full topic
View ArticleImage AD tracking in banner
@Harish_V wrote: This is my tracking code. in header <!-- Matomo --> <script type="text/javascript"> var _paq = window._paq || []; /* tracker methods like "setCustomDimension" should be...
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Internal site serach decoding bug
@KALLIAK wrote: Hello! We have site in russian language and all working fine except internal site serch keywords. E.g. when I try to find ‘окрб’ this keyword turns to urlencoded ‘q=%EE%EA%F0%E1’ and...
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No hierarchical reports, by 'page titles'
@FR90 wrote: Hi all Last july, We have upgraded matomo from 3.2.1 to 3.9.1 . Before, we could display reports, by Page titles an by Pages, in herarchical view Now, it seems it’s no more possible to...
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ISP not showing
@tebisk wrote: Hi, I connected a Maxmind ISP database in GeoIP2 (PHP). The test on the right in the location detection setting shows my correct ISP. But I can’t find where it shows my visitors ISP. I...
View ArticleUnable to run log file analysis could not detect php or file does not exist
@ross wrote: Hi I have installed Matomo 3.11.0, python, php and my sql. We are trying to use log analytics. As per the guide - How to use Log Analytics tool User Guide - Analytics Platform - Matomo...
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Warning notifications : Matomo 3.11.0
@Revathi_M wrote: Hello, We had 3.2.0 version of piwik previously, we have upgraded from console to latest version 3.11.0. But there are getting lot of warnings, we are not sure exactly what does the...
View ArticleUsing Importlogs.py on Windows to import multiple log files help
@ross wrote: Does any know how to import multiple log file using windows. I need to import several months for several websites. Posts: 1 Participants: 1 Read full topic
View ArticleUnable to install Matomo on Debian 10 with PHP 7.3
@marbot wrote: Debian 10 PHP 7.3 When trying to access Matomo I get the following PHP warning and fatal: [Sun Oct 27 22:56:38.443038 2019] [php7:warn] [pid 16723] [client 91.64.209.172:59080] PHP...
View ArticleLOAD DATA INFILE can't stat file
@Matthew_Leonhardt wrote: I have one site that consistently fails the archival job with the following error: INFO Actions[2019-10-28 18:04:34 UTC] [7727] LOAD DATA INFILE failed... Error was: INFO...
View ArticleUnneccessary files after an upgrade
@grisha1974 wrote: Hello! I’ve just upgraded Matomo to its latest version and I get an error message that there’re a few files left that should be deleted. Just wanted to double-check on that… These...
View ArticleUpdate to 3.12 breaks Matomo installation
@Peter_Buzanits wrote: After the update the installation is broken with the following error: **Warning** : file_exists(): open_basedir restriction in effect....
View ArticleNo entry or class found for 'path.misc.user'
@marnick-s wrote: I just installed the new update (3.12.0) and now i’m getting an error when I open my analytics. The error is: "No entry or class found for ‘path.misc.user’ " How could I solve this...
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