Help! I am the admin, but I am unable to login to my Piwik site:...
@Dianna wrote: The password I have used for years did not work. I clicked to change the password, but did not receive a confirmation. Prior to this issue, I had an error message indicating that the...
View ArticleAuto-Archiving: 'runCronArchiving' not existing or not available
@itzlbitzl wrote: Dear members of this forum, Due to a shared server I have to run Auto-Archiving via Webcron. I followed the instructions provided by Piwik to implement the Auto-Archiving via...
View ArticleSite Search not showing on Dashboard
@anujjamwal wrote: Hi I am evaluating Piwik for my application. I have setup local instance. I am invoking trackSiteSearch from js code. Piwik.getAsyncTracker().trackSiteSearch($scope.searchKey,...
View ArticleCustom Alerts being sent twice
@tpsr wrote: Hello everyone, We are currently running Piwik 2.16.0. In addition, we are using CustomAlerts (v0.1.22). We set up several alerts and it seems that they are triggered twice, thus every...
View ArticleWeird problem with piwik and mysql
@lio77 wrote: Hi there, I'm having very weird problem. Piwik is blocking itself on mysql server after some time of normal work. This is happenning about once per 24h and I have to do FLUSH HOSTS; on...
View ArticleVisitor Log shows "There is no data for this report", but realtime visitor...
@gustavo.goretkin wrote: I think the symptoms are basically what is here: https://forum.piwik.org/t/realtime-log-shows-visitors-all-other-stats-read-zero-since-2-0/10807/27 (and reported many times on...
View ArticleMy website don't send info to piwik
@WhatafixFrance wrote: Hi, I've just installed Piwik on my server for tracing 2 websites, the first one I have configured work fine, but, second do not. My second website is on https, maybe it is for...
View ArticleHow to use SetUserId function
@Narmada_sirsi wrote: Hi I am new to Piwik an i want to set the userid through the setuserid when the button click event is triggered , But the Userid is not getting set . please help . RegardsNarmada...
View ArticleGoogle Ban for Malware Injection
@gowrann wrote: I got a website Google slap for malware and in the Search console they said it was because of a WordPress plugin that adds the tracking code into the page...
View Article"Empty reply from server" WP sites losing connection to Piwik
@cyberinnovation wrote: I purchased a new cpanel from GoDaddy, setup Piwik, later added an SSL cert but from the beginning I can add the plugin to a WordPress site, connect, enable tracking but after...
View ArticleShowing incorrect client IP in stats
@RedSocks5 wrote: Hi, I have installed a self-hosted copy of Piwik, and use the proxy script as described here:https://github.com/piwik/tracker-proxy To hide the domain name of where the Piwik script...
View ArticleChanged referral type at midnight (AM 12)
@tonggu88 wrote: Hi!! I am happy with using Piwik.But, I have a like this problem as below case. when one of my clients ongoing to website via Campaign, for example campaign name is PPPP at 11:30 PMso...
View ArticleCannot set custom dimension on event
@friendlyfire wrote: For the life of me, I can't get this to track my custom dimension value (and yes, they and the goals are set up): <button onclick="javascript:_paq.push(['trackEvent', 'Button',...
View ArticleToday's Date on Import
@dmcelroy wrote: Hi Folks I had created an issue on Github, but before i have to unfortunately give up on this tool i thought i would ask here. When using import_logs.py, both IIS and Apache (maybe...
View ArticleI am the admin and I can not log in
@Dianna wrote: I tried all of the suggestions in the "Your topic is similar to ..." and still can't get it. It seems that Piwik is point to an invalid database, not the production database. I can't...
View ArticleMysql Driver Not Installed
@johnnys wrote: On shared hosting. My piwik install has been running successfully for over a year. Hiwever today i tried to log in and i received the following error: error occurred Can not connect to...
View ArticleSQLSTATE[42000]: Syntax error or access violation: 1286 Unknown storage...
@Robberto wrote: Hello, In an attempt to backup our installation of Piwik and the analytics data, I downloaded the PHP files and a database dump. In general, it works. I can log in and I can access...
View ArticleSQLSTATE[42S02]: Base table or view not found: 1146 Table...
@ROW wrote: Hey Guys, how could i fix this? SQLSTATE[42S02]: Base table or view not found: 1146 Table 'db0006045844.pwk_sequence' doesn't exist Bildschirmfoto 2016-03-02 um 12.01.28.png1407x764 145 KB...
View ArticlePiwik Error after upgrade to PHP7
@RafelP wrote: Hello! Today I have upgraded php to the latest Version php7. Well, all Websites are ok but Piwik I get this error:An error occurred Call to undefined function twig_lower_filter() What...
View Article500 error when trying to log in as non Super User
@jmack wrote: I recently set up my old machine as a test server for Piwik so I can mess around while developing some UI stuff. The server is running Windows 7 enterprise and I'm hosting the webserver...
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