Previous month statistics disappeared
@colof62 wrote: Goodmorning everyone. I’ve been in Piwik for about ten days. I did not have any particular problems. Today I checked the statistics and I saw that the statistics for the month of...
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Upgrade Piwik 2 to 3.2.1 via command line does not update web interface
@pace wrote: Hello! I am upgrading from Piwik 2 to Piwik 3, carrying over quite a bit of data. First, I tried an upgrade following: manual browser upgrade via: Update Piwik - Analytics Platform -...
View ArticlePiwik-website reintegration after hosting migration
@fipabc wrote: We switched our website and email host recently and haven’t been able to access our piwik page since. When we to try access it, we get the following error: "Cannot connect to the...
View ArticleFailed login: Error: Form security failed after first installation
@karim wrote: Hi all! I’m getting a very typical error but couldn’t find a way to fix it. I’ve checked the other posts here on the forum but it seems the solution depends largely on the configuration...
View ArticleCan't get Piwik to work on my SMF forum
@Dwevvie wrote: I have an SMF forum that’s set up in a subfolder on my existing domain, called smf and the domain name is pointed at that folder. In this folder I made a new folder named “analytics”,...
View ArticleDisplay the top 10 links visited by a UserID sorted by most active
@RedneckBob wrote: I’m still new to Piwik/Matomo and started working my way through the API docs. I didn’t see this as part of the standard reporting, so thought I’d post here. Don’t know if this is...
View ArticleLogs prior to 2009
@jbourne wrote: I’m having a problem getting analytics for years prior to 2009. I can import daily log files without any problem prior to 2009 and I can query the database and see that it has log...
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Codebase is running the old version
@drhirn wrote: edit: Forget it. Competely my fault. Uploaded to the wrong folder Hi, I tried to update Piwik from 3.0.2 to 3.2.1 today with the three manual steps. Everything went fine. No I get the...
View ArticlePhp5-json is claimed to be missing
@daberelay wrote: I’m getting this during setup: Piwik requires the php5-json extension which provides the functions json_encode() and json_decode() But my CentOS 7 / PHP 7.0.26 and I definitely have...
View ArticleAdwords Campaign, Matomo not detecting campaign tags
@rvalle wrote: Hi! I am setting and adwords campaign. I have read all documentation and faq. Piwik is recording around 5% of the conversions only. I have reviewed the website logs and the hits are...
View ArticleAPI: eventURL - get all data per URL
@Kjeld wrote: First of… congrats with the name change Matomo sounds great! I use a lot of event logging on our website and therefore I would like to query the API to get the results by...
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Error: Form security failed
@ft91 wrote: Hi all, I know this issue has been encounter by others before me but there doesn’t seem to be a concrete solution. Hopefully someone has a similar use set up as mine? After setting up...
View ArticleDownload stats remain 0
@kwahyu wrote: Dear Matomo admins, I installed Matomo in my journal using OJS platform. I used script track. The issue is download and unique downloads remain 0. Is there any additional setting to...
View ArticleInstallation recommendations
@Caroline wrote: Hi, On the site you recommend the use of PHP 7. I’m going to install Matomo on a windows 2012 server on IIS (High traffic configuration for Matomo). Would you recommend installing PHP...
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Report with 6months range failed with errors
@JunkeAl wrote: We want to set up a report and need e.g. a 6 months range or higher (up to 12 month) - but this report failed with errors (see shot) error.jpg1428x202 21.2 KB Are there possibilities...
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UI bug when expanding lists
@celso wrote: I’ve noticed that Piwik’s/Matomo’s UI “breaks” when expanding lists with long strings of text. For example, in Referrers > Websites & Social this happens when I click on one of...
View ArticleProblems after update
@otykarol wrote: Hi, I have just updated Piwik from 2.X to 3.3.0 and I encountered major problems. Firstly, when I try to view my webpage statistics I get error “You can’t access this resource as it...
View ArticlePage Overlays not working
@lindsay wrote: I’m looking into analytics for a client that uses your services, and when trying to use your overlay feature, for every page I try it on I get the following message: "You are...
View ArticleDisable Dashboard drag and drop
@eramirez wrote: Is there a way to disable drag and drop in the dashboard? for certain users, I want to disable the possibility to move widgets. Thank you very much. Posts: 1 Participants: 1 Read full...
View ArticlePiwik_log_visit not inserting data for high idvisit value
@Saqib_Ali wrote: Hi, We have piwik 2.10.0 installed and max value in this table for idvisit is 2160434211 .The issue is that every new visit is getting inserted but after first visit no action get...
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