Transfered from one cPanel server to another, now piwik is not tracking
@bp77 wrote: There is plenty of traffic showing up in the apache logs on the new piwik server and the error logs are clean, but the piwik reports are not updating (yes I have archiving in browser on)...
View ArticleError cron job 'Got invalid response from API request'
@Brigitte_Dekker wrote: Hi, we have installed Piwik 2.15.0, but when we tried to run a cron job it gave us this error back: ERROR [2015-12-27 13:45:01] Empty or invalid response 'Got invalid response...
View ArticleImport Piwik data to a new account
@adis wrote: Hi, our company support Somedomain.com site. for now, the analytics is manage under the account of analytics.SomeCompany.com. My question is: if we create in Piwik our account, can we...
View ArticleGetting json error even though it is installed. on system
@dpeeples wrote: We are doing a fresh install of the latest version of Piwik with php5.5. I'm seeing the following error in browser. Piwik requires the php5-json extension which provides the functions...
View ArticleAPI VisitsSummary.get not showing correct info
@SilverNL wrote: I have a problem with the API, but can't find the solutions, so hoping for help here... When i go to the Piwik dashboard the data is there and a website has visitors this month. But...
View ArticleWidget not found bug with Goals on Dashboard
@harmhero wrote: Two websites in my Piwik account. When putting Goals widgets on my dashboard with website X and I switch to website Y, I get 'Widget not found', seems to be some 'overlap' and website...
View Article"Visits by visit number" ignores User id - clear inconsistency with Visitor Log
@aspis wrote: Hi, I have set the user id to allow users to be tracked across visits. The result is that Returning visits percentage over time looks very correct. Before setting user id I had an issue...
View ArticleServer Times Out Loading Administration Page
@AlexBoorman wrote: I've gotten Piwik installed and everything appears to be working. The Dashboard is tracking and loads quickly (I am tracking a single website with around 500-1000 visits per day)....
View ArticleGeolocalisation + IPv6
@Angristan wrote: Hi Piwik shows every person that connect to my website with IPv6 located in China.How to use GeoLite IPv4 and GeoLite IPv6 at the same time ? Posts: 1 Participants: 1 Read full topic
View ArticleCopying a dashboard is bugging out on fresh install
@drenkan wrote: So I have a problem since I´ve upgraded Piwik to the latest stable version. If I have two custom dashboards that I want to copy to another user (which I do frequently). The first one...
View ArticleProvider statistic disappears following upgrade to 2.15.0
@oranco wrote: Hi, My usage of Piwik is highly dependent on the 'provider' statistic. Unfortunately following upgrade to 2.15.0 this metric is now missing from all my reports and i cannot add it....
View ArticleLog Analytics Demo has no data
@joeworkman wrote: Just wanted to let you know that the Log Analytics demo seems to not be producing data since early November. You probably changed some server configs and forgot about this demo....
View ArticleHow to find the Unique visitors per month
@Abuzar wrote: HI, How to find the unique visitors count per month ? Using visitors tab i can able find the number of users over the period of month, But i need the total number of Unique visitors of...
View ArticleSQLSTATE[28000] [1045] Access denied for user
@botskiller wrote: Hi, i tried to update my 1 year old installation and after that process the following error occured: SQLSTATE[28000] [1045] Access denied for user 'xxx'@'localhost' (using password:...
View ArticleCant Access Websites in Settings. Just a blank page
@michaelscott wrote: When I look in the console, this is the error I get is listed below. And yes it is a fresh install....I Googled the error and found others with similar problem, but not any...
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Oops… there was a problem during the request (error reading communication...
@jtra wrote: Hi Piwik Community, I have seen some people having this or similar problems but i still can't find a solution for the following issue. I am testing Piwik 2.15 on my local website...
View ArticleLatest GeoIPCity.dat only displaying Long/Lat/Country
@goldy wrote: I have all modules available to be used in the Geolocation tab in Administration. All of which are only showing Long/Lat/Country Running PHP 5.3.3 & Apache 2.2.15 (Unix) Piwik 2.15.0...
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GET request to piwik.php failed. Try whitelisting this URL from HTTP...
@zastrax wrote: Hi there, I'm getting this error in the second stop of installation. Web server is nginx. Any help please? screenshot-92.51.151.129 2016-01-05 14-26-19.png884x156 9.3 KB Posts: 1...
View ArticleContent not getting tracked
@Snigdha_n wrote: Hi, I have added the javascript to few sites on the header as we did for google analytics ,but we are not getting any stats.Please help. Thanks, Snigdha Posts: 1 Participants: 1 Read...
View ArticleAdd domain to page url reports
@joeworkman wrote: I am tracking my sub-domains within my main website. I have added the domain to the Page Title and it works great inside the Page Title reports. However, I would also love to add...
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