Visitor log very slow response
@sivagct wrote: I am using Piwik v3.2.1 with apache webserver, We noticed that visitor log query for one year range takes more than 10 + secs to render the results or gives up with oops error while...
View ArticleEvery clients log stopped reporting
@trogladyte wrote: I have had issues getting Matomo to upgrade (SQL time out that I finally fixed today). Since June 6 EVERY client’s log has stopped reporting visits. Is anyone else seeing this?...
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Send a report - access denied
@fstibl wrote: I’m trying to configurate automatic report. When I click on send automatic report but everytime I click on ‘send report now’, an error occures: “An error occurred while sending ‘CSV...
View ArticleToo many goals are tracked
@ndzh wrote: I have a problem with goals. At the moment too many goals are tracked with Matomo even if the site ID doesn’t have any goals. I have checked it with the log files of the Apache webserver....
View ArticleGEOIP 2 Organizations not showing
@SEOptiks wrote: In previous versions of Piwik, I used to be able to see who the organizations were that were finding the website etc. Now it doesn’t seem to display. Does anyone have issues finding...
View ArticleInserting failed queries from errors in piwik tracker
@pierre wrote: Quick question about re-inserting piwik tracker data that failed to insert in the first place. Here’s the scenario: I was upgrading my piwik instance from 2.1.0 -> 3.0.4 and had a...
View ArticleMatomo Popups on Page load
@Anup_Ranekar wrote: Hi, I want to show pop-up’s on some pages for depicting information about those pages. I tried with bootstrap but not getting any pop-up, looks like matomo code restricting it....
View ArticleError can occur? Twig Error
@msdaniel924 wrote: I have just installed Piwik 3.2.0 on FreeBSD 11.1. The GeoIPCity.dat file was manually downloaded to the misc folder. Upon refreshing the page I got this error: Piwik encoutered an...
View Article_paq getVisitorId returning different visitor ID than what is shown in...
@ankx wrote: For the same visit, I’m getting 2 different values of visitor ID getVisitorId in JavaScript tracking API returned ab6f61f3af108ab6 but in dashboard and in Live.getLastVisitsDetails the...
View Article[3.5.1] loading of mixed content (matomo.ttf) was blocked?
@futureweb wrote: Hey there, getting Error “Laden von gemischten aktiven Inhalten “http://stats.futureweb.at/plugins/Morpheus/fonts/matomo.ttf?gnoj4m” wurde blockiert.” (Loading of mixed Content...
View ArticleApiUrl and Overlay
@tpimpao wrote: Hi there, I need to set the ApiUrl in my website snippet because i don’t have the API exposed to the internet. The Overlay plugin don’t work because (and is documented) they try to...
View ArticleThe SEO.getRank() Method
@Kiusau wrote: The following instruction is misspecified. A separate query parameter must be entered for the value of the method’s argument. The SEO API lets you access a list of SEO metrics for the...
View ArticleGibt es sie tatsächlich nicht, oder habe ich sie irgendwo übersehen?
@Habeohtjt5555 wrote: Hallo, in einem Fachtext zur DS-GVO habe ich gelesen, dass Matomo-Nutzer die Speicherdauer von Besucher-Cookies selbst festlegen können. Ich habe nun mein Matomo und auch die FAQ...
View ArticleDisplay pages for full year with a lot of data
@albertski wrote: I have paths on my site called /my-account/[slug]. I would like to get the list of all these pages for the full year. The problem is that I have about 35,000 unique page views. I did...
View ArticleVisitor ID not getting updated in Javascript tracking API
@ankx wrote: I don’t know whether it is the expected behaviour or not. Please guide me if I am wrong. When i push the setUserId event via : window._paq.push(['setUserId', email]), the event is not...
View ArticleCan't login after update to 3.5.1
@BeKn3 wrote: Hi all, Some information: Matomo is installed on a remote server I can access via FTP MySQL version on server is 5.5.3 Matomo (Piwik) has worked without any problems from december 2017...
View ArticleAcces to:Fout: U hebt geen toegang tot deze bron, omdat 'view' toegang is...
@flip1956 wrote: Fout : U hebt geen toegang tot deze bron, omdat ‘view’ toegang is vereist voor website id = 1 I send this already in Januari 2017 and nobody has replyd or solved thus problem. Posts:...
View ArticleAuto-Archiving Got invalid response from API request
@rujiaxiao wrote: i got a error when i set a auto archiving to a site which has 1million action every day ?how to solve this error？ sometimes it would work if i set --force-date-last-n=1 ,but...
View ArticlePiwik update to matomo doesn't work
@kiran693kumar wrote: Hello, I was using an older version of matomo which was called piwik and after update, the UI gives me the below error. # A fatal error occurred Please contact the system...
View ArticleStrange behavior or error
@JungleTom wrote: I have been using Piwik for years, upgrading periodically. Months ago, I upgraded to Matomo without any problem, and everything has been operating normally. Two days ago, I starting...
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