@sgomes wrote:

Hi there...
When I press the Plugins button I get an error and a timeout !
I have RH, Nginx and Piwik 2.17.1
Anyone with this issue ?
Thanks

Posts: 1

Participants: 1

Read full topic

@jobs_mowster_net wrote:

For non SMTP e-mails sent, if you add the line $mail->setMessageId(); before @$mail->send(); it will send an e-mail with piwik url in Message-Id e-mail header.

eg:

    // send email with new password
    $mail = new Mail();
    $mail->addTo($email, $login);
    $mail->setSubject(Piwik::translate('Login_MailTopicPasswordChange'));
    $bodyText = str_replace(
            '\n',
            "\n",
            sprintf(Piwik::translate('Login_MailPasswordChangeBody'), $login, $ip, $url)
        ) . "\n";
    $mail->setBodyText($bodyText);

    $mail->setFrom($this->emailFromAddress, $this->emailFromName);

    $replytoEmailName = Config::getInstance()->General['login_password_recovery_replyto_email_name'];
    $replytoEmailAddress = Config::getInstance()->General['login_password_recovery_replyto_email_address'];
    $mail->setReplyTo($replytoEmailAddress, $replytoEmailName);
$mail->setMessageId();
    @$mail->send();

Message-Id will be shown
Message-Id: < ...@piwik.url.com >
instead
Message-Id: < ...@server.com >

It will be useful for severs sharing several piwik installations.

Posts: 1

Participants: 1

Read full topic

@chaiyadej wrote:

When I tried to change the Geo Location Settings, it displayed "You can't access this resource as it requires a 'superuser' access". But I logged in as a supper user. Also I cannot add new user and no tracking data show on my dashboard eventhough I put the tracking script on my website.

Posts: 1

Participants: 1

Read full topic

@PMC wrote:

Hi there,

Have just got the following error message after just installing (uploading) GeoIP2 .mmdb data files from MaxMind.

WARNING: /analytics/plugins/UserCountry/Diagnostic/GeolocationDiagnostic.php(44): Notice - Undefined index: geoip_php - Piwik 3.0.2 - Please report this message in the Piwik forums: http://forum.piwik.org

I have the two files ....

"piwik root folder"/misc/GeoIP2-City.mmdb (49.2MB)
"piwik root folder"/misc/GeoIP2-Country.mmdb (2.6 MB)

.... as per the instructions and now I get the above error. Any clues??

Posts: 2

Participants: 1

Read full topic

@Boris wrote:

Hello,

I'd like to use Piwik with Wordpress but it doesn't work.
I have access to the piwik interface but can't link piwik to the wordpress.

Here's the script test:
`WP-Piwik 1.0.14
Mode: http

Test 1/3: global.getPiwikVersion

bool(false)

array(2) {
  [0]=>
  string(388) "HTTP/1.1 503 Service Unavailable
Server: squid/3.3.8
Mime-Version: 1.0
Date: Tue, 07 Mar 2017 12:47:18 GMT
Content-Type: text/html
Content-Length: 3407
X-Squid-Error: ERR_CONNECT_FAIL 111
Vary: Accept-Language
Content-Language: en
X-Cache: MISS from proxy02.infra.p
X-Cache-Lookup: MISS from proxy02.infra.p:81
Via: 1.1 proxy02.infra.p (squid/3.3.8)
Connection: keep-alive

"
  [1]=>
  string(161) "http://methodoc.ina.fr/analytics/index.php/?module=API&method=API.getBulkRequest&format=json&urls[0]=method%3DAPI.getPiwikVersion%26idSite%3Dn%2Fa&token_auth=..."
}

Test 2/3: SitesManager.getSitesWithAtLeastViewAccess

bool(false)

array(2) {
  [0]=>
  string(388) "HTTP/1.1 503 Service Unavailable
Server: squid/3.3.8
Mime-Version: 1.0
Date: Tue, 07 Mar 2017 12:47:18 GMT
Content-Type: text/html
Content-Length: 3407
X-Squid-Error: ERR_CONNECT_FAIL 111
Vary: Accept-Language
Content-Language: en
X-Cache: MISS from proxy01.infra.p
X-Cache-Lookup: MISS from proxy01.infra.p:81
Via: 1.1 proxy01.infra.p (squid/3.3.8)
Connection: keep-alive

"
  [1]=>
  string(238) "http://methodoc.ina.fr/analytics/index.php/?module=API&method=API.getBulkRequest&format=json&urls[0]=method%3DAPI.getPiwikVersion%26idSite%3Dn%2Fa&urls[1]=method%3DSitesManager.getSitesWithAtLeastViewAccess%26idSite%3Dn%2Fa&token_auth=..."
}

Test 3/3: SitesManager.getSitesIdFromSiteUrl

bool(false)

array(2) {
  [0]=>
  string(388) "HTTP/1.1 503 Service Unavailable
Server: squid/3.3.8
Mime-Version: 1.0
Date: Tue, 07 Mar 2017 12:47:18 GMT
Content-Type: text/html
Content-Length: 3407
X-Squid-Error: ERR_CONNECT_FAIL 111
Vary: Accept-Language
Content-Language: en
X-Cache: MISS from proxy02.infra.p
X-Cache-Lookup: MISS from proxy02.infra.p:81
Via: 1.1 proxy02.infra.p (squid/3.3.8)
Connection: keep-alive

"
  [1]=>
  string(344) "http://methodoc.ina.fr/analytics/index.php/?module=API&method=API.getBulkRequest&format=json&urls[0]=method%3DAPI.getPiwikVersion%26idSite%3Dn%2Fa&urls[1]=method%3DSitesManager.getSitesWithAtLeastViewAccess%26idSite%3Dn%2Fa&urls[2]=method%3DSitesManager.getSitesIdFromSiteUrl%26idSite%3Dn%2Fa%26url%3Dhttp%3A%2F%2Fmethodoc.ina.fr&token_auth=..."
}



array(2) {
  ["global_settings"]=>
  array(59) {
    ["revision"]=>
    string(10) "2016120301"
    ["last_settings_update"]=>
    string(10) "1488890819"
    ["piwik_mode"]=>
    string(4) "http"
    ["piwik_url"]=>
    string(43) "http://methodoc.ina.fr/analytics/index.php/"
    ["piwik_path"]=>
    string(33) "http://methodoc.ina.fr/analytics/"
    ["piwik_user"]=>
    string(0) ""
    ["piwik_token"]=>
    string(3) "set"
    ["auto_site_config"]=>
    string(1) "1"
    ["default_date"]=>
    string(9) "yesterday"
    ["stats_seo"]=>
    string(1) "0"
    ["dashboard_widget"]=>
    string(6) "last30"
    ["dashboard_chart"]=>
    string(1) "0"
    ["dashboard_seo"]=>
    string(1) "0"
    ["toolbar"]=>
    string(1) "0"
    ["capability_read_stats"]=>
    array(6) {
      ["administrator"]=>
      string(1) "1"
      ["editor"]=>
      string(1) "0"
      ["author"]=>
      string(1) "0"
      ["contributor"]=>
      string(1) "0"
      ["subscriber"]=>
      string(1) "0"
      ["ai1ec_event_assistant"]=>
      string(1) "0"
    }
    ["perpost_stats"]=>
    string(1) "0"
    ["plugin_display_name"]=>
    string(8) "WP-Piwik"
    ["piwik_shortcut"]=>
    string(1) "0"
    ["shortcodes"]=>
    string(1) "0"
    ["track_mode"]=>
    string(8) "disabled"
    ["track_codeposition"]=>
    string(6) "footer"
    ["track_noscript"]=>
    string(1) "0"
    ["track_nojavascript"]=>
    string(1) "0"
    ["proxy_url"]=>
    string(0) ""
    ["track_content"]=>
    string(8) "disabled"
    ["track_search"]=>
    string(1) "0"
    ["track_404"]=>
    string(1) "0"
    ["add_post_annotations"]=>
    string(1) "0"
    ["add_customvars_box"]=>
    string(1) "0"
    ["add_download_extensions"]=>
    string(0) ""
    ["set_download_extensions"]=>
    string(0) ""
    ["disable_cookies"]=>
    string(1) "0"
    ["limit_cookies"]=>
    string(1) "0"
    ["limit_cookies_visitor"]=>
    string(8) "34186669"
    ["limit_cookies_session"]=>
    string(4) "1800"
    ["limit_cookies_referral"]=>
    string(8) "15778463"
    ["track_admin"]=>
    string(1) "0"
    ["capability_stealth"]=>
    array(0) {
    }
    ["track_across"]=>
    string(1) "0"
    ["track_across_alias"]=>
    string(1) "0"
    ["track_feed"]=>
    string(1) "0"
    ["track_feed_addcampaign"]=>
    string(1) "0"
    ["track_feed_campaign"]=>
    string(4) "feed"
    ["track_heartbeat"]=>
    string(1) "0"
    ["track_user_id"]=>
    string(8) "disabled"
    ["cache"]=>
    string(1) "1"
    ["http_connection"]=>
    string(4) "curl"
    ["http_method"]=>
    string(4) "post"
    ["disable_timelimit"]=>
    string(1) "0"
    ["connection_timeout"]=>
    string(1) "5"
    ["disable_ssl_verify"]=>
    string(1) "0"
    ["disable_ssl_verify_host"]=>
    string(1) "0"
    ["piwik_useragent"]=>
    string(3) "php"
    ["piwik_useragent_string"]=>
    string(8) "WP-Piwik"
    ["track_datacfasync"]=>
    string(1) "0"
    ["track_cdnurl"]=>
    string(0) ""
    ["track_cdnurlssl"]=>
    string(0) ""
    ["force_protocol"]=>
    string(4) "http"
    ["update_notice"]=>
    string(7) "enabled"
  }
  ["settings"]=>
  array(6) {
    ["name"]=>
    string(0) ""
    ["site_id"]=>
    string(3) "n/a"
    ["noscript_code"]=>
    string(0) ""
    ["tracking_code"]=>
    string(0) ""
    ["last_tracking_code_update"]=>
    string(1) "0"
    ["dashboard_revision"]=>
    string(1) "0"
  }
}
`

I tried the url http://methodoc.ina.fr/analytics/index.php/?module=API&method=API.getBulkRequest&format=json&urls[0]=method%3DAPI.getPiwikVersion%26idSite%3Dn%2Fa&token_auth= with the token in firefox and got a white page with ["3.0.2"] in it.
Any ideas?

Posts: 1

Participants: 1

Read full topic

@crizs wrote:

Hi all,

i just installed the latest version of piwik on a new server. It works fine and i just want to write my own theme. It's a straight forward way i really like.

My Theme should only do the following things:

• The header on all pages should be white (otherwise the logo looks crappy)
• The text within the header should be black (not white because the background is already white)

How can i do this? I figured out to get the header background white:

@theme-color-header-background: #ffffff;

But how should i set the color of the menu text?

Posts: 1

Participants: 1

Read full topic

@Klaren wrote:

After the update to the first V3 version (december 2016) the email reports are no longer sent. After numerous re-installations of piwik and cleaning my hosting site it still doesn't work.
The install is clean and no plugins exept the Scheduled Task are installed.
Scanned the knowledge base and all tutorials but can't find out what's going wrong.

Scheduled Task is not showing the set email reports.

System Check has 2 warnings:
1. Filesystem:
My server is using an NFS filesystem.
This means Piwik will be extremely slow when using file based sessions.
2. Geolocation (just using the files as the came with the install)

Screen Shot 03-08-17 at 12.05 PM.jpg1029x350 34.3 KB

Posts: 1

Participants: 1

Read full topic

@Kahl wrote:

I've done some digging up of old threads but am still experiencing this issue.

Our Piwik install is on a dedicated server, on a website that is not using CloudFlare. One of our other websites that we are tracking is hosted on the same dedicated server and is using CloudFlare, is recording the same IP for each visitor.

The IP that's being recorded is the dedicated servers IP, not CloudFlares. I am looking to record the users actual IP.

We've tried a number of combinations of the following lines in our config file:
proxy_client_headers[] = "HTTP_CF_CONNECTING_IP"
proxy_client_headers[] = "HTTP_X_FORWARDED_FOR"
proxy_host_headers[] = "HTTP_X_FORWARDED_HOST"
proxy_client_headers[] = "HTTP_CLIENT_IP"

We are tracking with Javascript via a local piwik.php file on our website so as to hide the URL of our actual Piwik install. If we detect that the user is a bot (via User Agent), we track with the Tracker API (PiwikTracker.php).

Does anyone know how we can get visitors actual IP address to be logged in this situation?

Thanks in advance,
Kahl

Posts: 2

Participants: 1

Read full topic

@gamanet wrote:

Hi!

I´m running a Debian GNU/Linux 8-Server with Piwik 3.0.2.

I´m using following repos:

deb https://debian.piwik.org/ piwik main
deb-src https://debian.piwik.org/ piwik main

After the update to 3.0.2 (from 3.0.1) the systemcheck shows me following message:

Die nachfolgenden Fehler könnten durch einen teilweise oder gänzlich fehlgeschlagenen Upload der Piwik-Dateien entstanden sein.
--> Versuche die Piwik-Dateien im BINARY-Modus neu hochzuladen. <--

Fehlende Datei: /usr/share/piwik//etc/apt/trusted.gpg.d/piwik-keyring-automatic.gpg

In english it should read like:

The following errors could have been caused by a partial or completely unsuccessful upload of the Piwik files.
-> Try to re-upload the Piwik files in BINARY mode. <-

Missing file: /usr/share/piwik//etc/apt/trusted.gpg.d/piwik-keyring-automatic.gpg

The file "/etc/apt/trusted.gpg.d/piwik-keyring-automatic.gpg" exists on my server...
The file "/usr/share/piwik//etc/apt/trusted.gpg.d/piwik-keyring-automatic.gpg" doesn´t exists.

Everything else in the sytemcheck is green...

Any idea what i can do to get rid of this message?

Greetings
Matthias

Posts: 1

Participants: 1

Read full topic

@priti wrote:

Faced with the need to be indexed by search engines addresses with parameters, example:
domainname.com/VA/2464324/ one = parameter1 parameter2 & two =?

Who indexed pages domainname.com/VA/2464324/

I basically have two questions, links to the parameters generally fall in the index?
Can I make the search engines give preference to links with parameters?

Is it important that both addresses should have the same content?

What do you advise?

Thank you!

PS can transfer parameters in the link is something that I know can be done. Is there anything that can be done differently?

Posts: 1

Participants: 1

Read full topic

@domischenk wrote:

Hello

First, a little about our Environment. We have multiple customers that are using the same Application (but different installation) also I track them as one website within PIWIK. This way we can see the overall stats.
e.g.
'www.example.com/customer1/
'www.example.com/customer2/
'www.example.com/etc.../

In our SPA we track some events with _paq.push(['trackEvent', 'Videos', title); this works as expected.

Now the problem in PIWIK i created a segment for every customer with the following filter:
Referrer URL contains customer1

When I look at the total, I get 27 Total Events / 18 Unique Visitors (All Customers)
Now I go through all Customers and count the events listened I only get 23 Total Events/ 15 Unique Visitors
If I open Segmented Visitor Log and count it manually i get 27/18.

Why do I miss some Events?

Posts: 1

Participants: 1

Read full topic

@FrankV wrote:

I wanted to create a new report and after first deleting one obsolete I get this error messages.

WARNING: C:\inetpub\piwik\plugins\ScheduledReports\ScheduledReports.php(197): Notice - Undefined index: category - Piwik 3.0.2 -
WARNING: C:\inetpub\piwik\plugins\ScheduledReports\ScheduledReports.php(198): Notice - Undefined index: category - Piwik 3.0.2 -
WARNING: C:\inetpub\piwik\plugins\ScheduledReports\ScheduledReports.php(197): Notice - Undefined index: category - Piwik 3.0.2 -
WARNING: C:\inetpub\piwik\plugins\ScheduledReports\ScheduledReports.php(198): Notice - Undefined index: category - Piwik 3.0.2
WARNING: C:\inetpub\piwik\plugins\ScheduledReports\Controller.php(64): Notice - Undefined index: category - Piwik 3.0.2 -
WARNING: C:\inetpub\piwik\plugins\ScheduledReports\Controller.php(64): Notice - Undefined index: category - Piwik 3.0.2 -

I removed "Please report this message in the Piwik forums: http://forum.piwik.org (please do a search first as it might have been reported already)" on all entries

I read the comments here in the forum and disabled all non PIWIK plugins. Also the error messages come back when I close them.

Would be nice if somebody has a solution.

Posts: 1

Participants: 1

Read full topic

@piwikuser302 wrote:

Hello,

I am trying to install piwik on synology. i get this message:

504 There is an error while processing this request.

This message i got when i clicked install in the installation procesdure that comes up clicked the red button.

Before i got to this step i got this message:

An error occurred

Piwik couldn't write to some directories (running as user 'http').

Try to Execute the following commands on your server, to allow Write access on these directories:

chown -R http:www-data /volume1/web/piwik
chmod -R 0755 /volume1/web/piwik/tmp
chmod -R 0755 /volume1/web/piwik/tmp/assets
chmod -R 0755 /volume1/web/piwik/tmp/cache
chmod -R 0755 /volume1/web/piwik/tmp/logs
chmod -R 0755 /volume1/web/piwik/tmp/tcpdf
chmod -R 0755 /volume1/web/piwik/tmp/templates_c
If this doesn't work, you can try to create the directories with your FTP software, and set the CHMOD to 0755 (or 0777 if 0755 is not enough). To do so with your FTP software, right click on the directories then click permissions.

After applying the modifications, you can refresh the page.

If you need more help, try Piwik.org.

at this point i logged into the DSM, diskstation using ssh and did chown and chmod. But it was not possible to do www-data so i did the following commands:

chown -R http:http /volume1/web/piwik
chmod -R 0777 /volume1/web/piwik/tmp
chmod -R 0777 /volume1/web/piwik/tmp/assets
chmod -R 0777 /volume1/web/piwik/tmp/cache
chmod -R 0777 /volume1/web/piwik/tmp/logs
chmod -R 0777 /volume1/web/piwik/tmp/tcpdf
chmod -R 0777 /volume1/web/piwik/tmp/templates_c

It was after that i had done the above commands that i got to the installation screen with the 8 steps but when i clicked the red button to do the first step then it broke down and i ended up at:

504 There is an error while processing this request.

So i couldnt do step two in the installation procedure. Please help me and show me how i am going to get through the installation procedure.

My operating system is (when i type uname -a):

Linux cross 3.2.40 #15047 Tue Feb 14 02:38:20 CST 2017 armv7l GNU/Linux synology_armada370_216se

Please tell me how to get a head or give me some advice on possible things i can do to install piwik manually on my diskstation.

I should also say that i have apache http server 2.2 and php 5.6 installed and running on a virtual server pointing to the folder of piwik.

Regards Mattias

Posts: 1

Participants: 1

Read full topic

@marco-s wrote:

After updating from Piwik 2.16.2 to 3.0.2 an error occurred on the settings page: “curl_exec: Peer's certificate issuer has been marked as not trusted by the user.. Hostname requested was: plugins.piwik.org”.

Our Piwik installation is running in an intern, secure area and our requests are sent through a SSL terminator with a different root certificate.

How can we accept an invalid SSL certificate in Piwik?

Thank you for your help!

Posts: 1

Participants: 1

Read full topic

@Gary_Chang wrote:

The corresponding year 2016's archived data tables are still in the database, however the piwik dashboard/report unable to retrieve any data from year 2016 after upgrade to version 3.0.2 ("no data").

Any help will be appreciated!

Posts: 1

Participants: 1

Read full topic

@DNSilver wrote:

Hello

Im developing a website that will have around 200-300 concurrent users per second (approx 5Million users a day) and around the same concurrent pageviews on piwik does anyboby know or have a configuration for this server, piwik currently is hosted on a dedicated redhat server with 32 gigs of ram, 400gigs of HD, nginx, mariadb and php-fpm

Thanks
Diego

Posts: 1

Participants: 1

Read full topic

@tonggu88 wrote:

my Androidmanifest.xml

   <receiver android:name="org.piwik.sdk.InstallReferrerReceiver" android:exported="true">
        <intent-filter>
            <action android:name="com.android.vending.INSTALL_REFERRER" />
        </intent-filter>
    </receiver>

and, my activity .

    Tracker tracker = ((Myapp)getApplication()).getTracker();
    SharedPreferences mPreferences = tracker.getPiwik().getSharedPreferences();
    String referrerExtras = mPreferences.getString("referrer.extra", "no_referrer");
    TrackHelper.track().screen("/MainActivity?".concat(referrerExtras)).title("title111").with(tracker);

when i test download app from google play
?referrer=campaign

but, when i tracked screen, i could not get referrer, always /MainActivity?no_referrer

also i used download tracking,

TrackHelper.track().download().identifier(DownloadTracker.Extra.APK_CHECKSUM).with(getTracker());

download url is as below,
http://com.crosscounter.tracker.test:26/EAD2CCA1AF86B29681F16B490698D2D5

might be, http://com.crosscounter.tracker.test:26/EAD2CCA1AF86B29681F16B490698D2D5?campaign
right?

please any help?

Posts: 1

Participants: 1

Read full topic

@Power2All wrote:

Hi,

I got a piwik_log_action, piwik_log_link_visit_action and piwik_log_visit that are all around 6GB, except for log_visit, which is around 2GB.
I'm trying to clean this up by running the purge-old-data console command, but, it's very, very slow with executing this.
Any way to speed this up, or could you tell me why this isn't optimized ?

My database server is very fast, but this is ridiculously slow.

Kind regards,
Jasper

[Update]

piwik_log_actions and the other table that is huge, is not being purged.
How can I safely purge it for like a week of data stays in there ?
the purge-old-data seems to be broken.

Posts: 1

Participants: 1

Read full topic

@rwahlman wrote:

Hello,

I have recently installed Piwik 3.0.2 and I am running into an issue when trying to access my Dashboard and subpages. The line number for the error sometimes changes, but the error is:

WARNING: /var/www/html/piwik/plugins/RssWidget/RssRenderer.php(47): Warning - simplexml_load_string(): Entity: line 2483: parser error : AttValue: &quot; or ' expected - Piwik 3.0.2 - Please report this message in the Piwik forums: http://forum.piwik.org (please do a search first as it might have been reported already)

Looking elsewhere on the forums and Google has led me to try resetting the permissions on my Piwik folder, tmp, cache, etc, and it will seem to work for a bit, but ultimately the issue returns.

Any suggestions would be greatly appreciated!

Posts: 1

Participants: 1

Read full topic

@Ambati_Naresh wrote:

Hi Team,

The page views and visits of the other website are getting tracked and my website visits.

Please revert back me on this.

Thank you in advance.

Regards,
Naresh

Posts: 1

Participants: 1

Read full topic