@allen wrote:
I have a Matomo instance running for a few days. The web UI is working fine. I’m trying to setup an archive cron job. Each time I run I get the following error. Any suggestions on how to track down the issue? I’m running Matomo 3.5.0 on Ubuntu with php 7.0.30
INFO [2018-08-22 18:00:05] 2398 - Reports for today will be processed at most every 150 seconds. You can change this value in Matomo UI > Settings > General Settings. INFO [2018-08-22 18:00:05] 2398 - Reports for the current week/month/year will be requested at most every 3600 seconds. INFO [2018-08-22 18:00:05] 2398 - Will process 1 other websites because some old data reports have been invalidated (eg. using the Log Import script or the InvalidateReports plugin) , IDs: 1 INFO [2018-08-22 18:00:05] 2398 --------------------------- INFO [2018-08-22 18:00:05] 2398 START INFO [2018-08-22 18:00:05] 2398 Starting Matomo reports archiving... INFO [2018-08-22 18:00:05] 2398 Old report was invalidated for website id 1 INFO [2018-08-22 18:00:05] 2398 Will pre-process for website id = 1, period = day, date = last52 INFO [2018-08-22 18:00:05] 2398 - pre-processing all visits INFO [2018-08-22 18:00:32] 2398 Done archiving! INFO [2018-08-22 18:00:32] 2398 --------------------------- INFO [2018-08-22 18:00:32] 2398 SUMMARY INFO [2018-08-22 18:00:32] 2398 Total visits for today across archived websites: 0 INFO [2018-08-22 18:00:32] 2398 Archived today's reports for 0 websites INFO [2018-08-22 18:00:32] 2398 Archived week/month/year for 0 websites INFO [2018-08-22 18:00:32] 2398 Skipped 1 websites INFO [2018-08-22 18:00:32] 2398 - 0 skipped because no new visit since the last script execution INFO [2018-08-22 18:00:32] 2398 - 0 skipped because existing daily reports are less than 150 seconds old INFO [2018-08-22 18:00:32] 2398 - 0 skipped because existing week/month/year periods reports are less than 3600 seconds old INFO [2018-08-22 18:00:32] 2398 - 1 skipped because got an error while querying reporting API INFO [2018-08-22 18:00:32] 2398 Total API requests: 0 INFO [2018-08-22 18:00:32] 2398 done: 0/1 0%, 0 vtoday, 0 wtoday, 0 wperiods, 0 req, 26373 ms, 1 errors. INFO [2018-08-22 18:00:32] 2398 Time elapsed: 26.373s INFO [2018-08-22 18:00:32] 2398 --------------------------- INFO [2018-08-22 18:00:32] 2398 SCHEDULED TASKS INFO [2018-08-22 18:00:32] 2398 Starting Scheduled tasks... INFO [2018-08-22 18:00:32] 2398 Scheduler: executing task Piwik\Plugins\ExamplePlugin\Tasks.myTask... INFO [2018-08-22 18:00:32] 2398 Scheduler: finished. Time elapsed: 0.000s INFO [2018-08-22 18:00:32] 2398 Scheduler: executing task Piwik\Plugins\CustomPiwikJs\Tasks.updateTracker... INFO [2018-08-22 18:00:32] 2398 Scheduler: finished. Time elapsed: 0.001s INFO [2018-08-22 18:00:32] 2398 Scheduler: executing task Piwik\Plugins\PrivacyManager\Tasks.anonymizePastData... INFO [2018-08-22 18:00:32] 2398 Scheduler: finished. Time elapsed: 0.001s INFO [2018-08-22 18:00:32] 2398 done INFO [2018-08-22 18:00:32] 2398 --------------------------- INFO [2018-08-22 18:00:32] 2398 --------------------------- INFO [2018-08-22 18:00:32] 2398 SUMMARY OF ERRORS INFO [2018-08-22 18:00:32] 2398 Error: Empty or invalid response INFO [2018-08-22 18:19:34] piwik.DEBUG: Loaded plugins: CorePluginsAdmin, CoreAdminHome, CoreHome, WebsiteMeasurable, Diagnostics, CoreVisualizations, Proxy, API, ExamplePlugin, Widgetize, Transitions, LanguagesManager, Actions, Dashboard, MultiSites, Referrers, UserLanguage, DevicesDetection, Goals, Ecommerce, SEO, Events, UserCountry, GeoIp2, VisitsSummary, VisitFrequency, VisitTime, VisitorInterest, ExampleAPI, RssWidget, Feedback, Monolog, Login, UsersManager, SitesManager, Installation, CoreUpdater, CoreConsole, ScheduledReports, UserCountryMap, Live, CustomVariables, PrivacyManager, ImageGraph, Annotations, MobileMessaging, Overlay, SegmentEditor, Insights, Morpheus, Contents, BulkTracking, Resolution, DevicePlugins, Heartbeat, Intl, Marketplace, ProfessionalServices, UserId, CustomPiwikJs [] {"class":"Piwik\\Plugin\\Manager","request_id":6046} [2018-08-22 18:19:34] piwik.DEBUG: /* trigger = CronArchive */ SELECT count(distinct log_visit.idvisitor) AS `1`, count(*) AS `2`, sum(log_visit.visit_total_actions) AS `3`, max(log_visit.visit_total_actions) AS `4`, sum(log_visit.visit_total_time) AS `5`, sum(case log_visit.visit_total_actions when 1 then 1 when 0 then 1 else 0 end) AS `6`, sum(case log_visit.visit_goal_converted when 1 then 1 else 0 end) AS `7`, count(distinct log_visit.user_id) AS `39` FROM matomo_log_visit AS log_visit WHERE log_visit.visit_last_action_time >= ? AND log_visit.visit_last_action_time <= ? AND log_visit.idsite IN (?) [] {"class":"VisitsSummary","request_id":6046} [2018-08-22 18:19:34] piwik.DEBUG: PluginsArchiver::callAggregateAllPlugins: Initializing archiving process for all plugins [visits = 22691, visits converted = 0] ["callAggregateAllPlugins","22691","0"] {"class":"VisitsSummary","request_id":6046} [2018-08-22 18:19:34] piwik.DEBUG: PluginsArchiver::callAggregateAllPlugins: Archiving day reports for plugin 'ExamplePlugin'. ["callAggregateAllPlugins","ExamplePlugin"] {"class":"VisitsSummary","request_id":6046} [2018-08-22 18:19:34] piwik.DEBUG: PluginsArchiver::callAggregateAllPlugins: Memory delta: 0 M while archiving day reports for plugin 'ExamplePlugin' (for segment = ''). ["callAggregateAllPlugins", "Memory delta: 0 M","day","ExamplePlugin","(for segment = '')"] {"class":"VisitsSummary","request_id":6046} [2018-08-22 18:19:34] piwik.DEBUG: PluginsArchiver::callAggregateAllPlugins: Archiving day reports for plugin 'Actions'. ["callAggregateAllPlugins","Actions"] {"class":"VisitsSummary","request_id":6046} [2018-08-22 18:19:34] piwik.DEBUG: /* trigger = CronArchive */ SELECT log_action.name, log_action.type, log_action.idaction, log_action.url_prefix, count(distinct log_link_visit_action.idvisit) as `2`, count(distinct log_link_visit_action.idvisitor) as `1`, count(*) as `12`, sum( case when custom_float is null then 0 else custom_float end ) / 1000 as `30`, sum( case when custom_float is null then 0 else 1 end ) as `31`, min(custom_float) / 1000 as `32`, max(custom_float) / 1000 as `33`, CASE WHEN (MAX(log_link_visit_action.custom_var_v5) = 0 AND log_link_visit_action.custom_var_k5 = '_pk_scount') THEN 1 ELSE 0 END AS `28`, SUM( CASE WHEN log_action_name_ref.type = 8 THEN 1 ELSE 0 END) AS `29` FROM matomo_log_link_visit_action AS log_link_visit_action LEFT JOIN matomo_log_action AS log_action ON log_link_visit_action.%s = log_action.idaction LEFT JOIN matomo_log_action AS log_action_name_ref ON log_link_visit_action.idaction_name_ref = log_action_name_ref.idaction WHERE log_link_visit_action.server_time >= ? AND log_link_visit_action.server_time <= ? AND log_link_visit_action.idsite = ? AND log_link_visit_action.%s IS NOT NULL AND log_link_visit_action.idaction_event_category IS NULL GROUP BY log_action.idaction ORDER BY `12` DESC, name ASC [] {"class":"Actions","request_id":6046} [2018-08-22 18:19:37] piwik.DEBUG: /* trigger = CronArchive */ SELECT log_action.name, log_action.type, log_action.idaction, log_action.url_prefix, count(distinct log_link_visit_action.idvisit) as `2`, count(distinct log_link_visit_action.idvisitor) as `1`, count(*) as `12`, sum( case when custom_float is null then 0 else custom_float end ) / 1000 as `30`, sum( case when custom_float is null then 0 else 1 end ) as `31`, min(custom_float) / 1000 as `32`, max(custom_float) / 1000 as `33`, CASE WHEN (MAX(log_link_visit_action.custom_var_v5) = 0 AND log_link_visit_action.custom_var_k5 = '_pk_scount') THEN 1 ELSE 0 END AS `28`, SUM( CASE WHEN log_action_name_ref.type = 8 THEN 1 ELSE 0 END) AS `29` FROM matomo_log_link_visit_action AS log_link_visit_action LEFT JOIN matomo_log_action AS log_action ON log_link_visit_action.%s = log_action.idaction LEFT JOIN matomo_log_action AS log_action_name_ref ON log_link_visit_action.idaction_name_ref = log_action_name_ref.idaction WHERE log_link_visit_action.server_time >= ? AND log_link_visit_action.server_time <= ? AND log_link_visit_action.idsite = ? AND log_link_visit_action.%s IS NOT NULL AND log_link_visit_action.id
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