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Segmented Vistor Log CPU usage
@kaplun wrote: I am trying to generate "Segmented Visitor Log"s for milldy accessed URLs, say 300 visit today. The server fails to reply on time. I checked and, while the database seems barely used...
View ArticleThe period Parameter (DAY vs YEAR)
@Kiusau wrote: BACKGROUND: I believe to have found a serious bug. Either this, or there is something about Matomo reporting periods that I do not understand. At this point, I do not know which, for...
View ArticleLog-analytics : HTTP Error 500 with big Apache log file
@jfrancois wrote: OS version = CentOS 6.9 Matomo version = 3.5.1 PHP version = 5.6.37 MySQL version = 5.6.22 The “import_logs.py” tool stop with the error messages : 2018-08-22 13:56:46,693: [INFO]...
View ArticleError running core:archive
@allen wrote: I have a Matomo instance running for a few days. The web UI is working fine. I’m trying to setup an archive cron job. Each time I run I get the following error. Any suggestions on how to...
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Piwik.php - high TTFB
@plhphuc5396 wrote: Hi, I have a website on localhost and i installed Matomo to track this page (Matomo install on localhost to) When I run my site, it always take piwik.php file about 1.5 ~ 2 seconds...
View ArticleFew data missing in Piwik table
@thilak.desingh wrote: Hi, I work in an organization, where we observe close to 12 million actions per month. We observer data losses, where we are unable to see few actions on piwik tables. These are...
View ArticleOops… there was a problem during the request. Maybe the server had a...
@Amir wrote: I am using piwik for a just mobile app. So there is no web server. I am using iOS sdk. It was working until one month ago but yesterday I saw below error in Matomo website when I wanted...
View ArticleMemory limit hit on console archiving
@ts77 wrote: Hello, I’m running an instance with more than 6k sites and in total around 40GB of data. Since upgrading to 3.5.1 from 2.16.x I’m getting memory limit errors during the archiving run PHP...
View ArticlesetCookiePath only working on some of the cookies
@hanson-tapatalk wrote: Here is part of my code window.piwikAsyncInit = function () { try{ var tracker = Piwik.getAsyncTracker(); tracker.setCustomRequestProcessing(function (request) { … return...
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Search category tooltip problem
@rdvictor wrote: Hi, One of our Matomo users had some questions about how site searches is presented on the dashboard. We are using search categories and if you hold the mouse pointer over a category...
View ArticleTime span always 4 times as long as selected
@pexx wrote: Hi, we were having problems with the last visitor graph not loading. After update to 3.5.1, deleting and regenerating the archive the widget now displays, but never shows the timespan as...
View ArticleDaily mail report
@PavanVishwanath wrote: Why am I unable to receive daily report from Matomo even after I set my settings for the same? I am currently using 3.2.0 Posts: 1 Participants: 1 Read full topic
View ArticleAll Pages Very Slow - New Install
@tonyb wrote: There have been quite a few posts around this topic, but all seem to have very specific issues or very old. My environment is: New install - not much activity version 3.5.1 Dedicated...
View ArticleShell_exec disabled by some WHP & language settings
@yorh_ekin wrote: Hello, installation went fine. However shell_exec is disabled by default at my hosting provider one dot com. What can I do? I believe some Web Hosting Providers disable it by default...
View ArticleNumbers differ from GA
@triinum wrote: Hi! Our users numbers differ by a third from GA numbers. We’ve disabled bots, installed the tracking code in the header, instead of footer, to track the pages that aren’t completely...
View ArticleNo data: so how do I troubleshoot?
@jasonn wrote: Fresh install on a new server. I’ve installed the WP Plugin, and am showing no data. How do I test the data path and find the disconnect? Posts: 2 Participants: 2 Read full topic
View ArticleWarning on settings page: "Notice - compact(): Undefined variable: idGoal"
@jasonn wrote: I get this on the setting page, both as admin and as my user (also an admin). I can find nothing via search or the magic google. Complete text of message: “WARNING:...
View ArticleLoading pages are too long without proxy configuration
@CyrilC wrote: Hello, Loading Matomo pages take very long time. Approximately 60sec to load the ‘home page’, after login, and in addition ~60sec to load data into this home page. I think, something...
View ArticleTracking external domain fails
@tekfix wrote: I have two domains. Matomo is installed on analytics.domain1.fi. On the same domain is a Joomla website on another subdomain. The Joomla plugin for Piwik is installed and the tracking...
View Articlehelp with location
@winterswan127 wrote: We finally got Matomo going (thank you Lukas!), but still have a serious problem in the sense that it doesn’t determine the location of our visitors. Everybody seems to be...
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