403 (Forbidden) on fresh install

@ola wrote:

Hi,
I’m trying to move all my analysis to Motomo. I’m on shared hosting and I have set up a sub domain for Matomo. I downloaded the files and started the install.

First step went fine but as soon as I submitted the sql-settings i got the following error:

# 403 (Forbidden) - Åtkomst nekad

## Åtkomst nekad till begärd fil eller katalog.

## Access denied to requested file or folder.

## Begärd sida / Requested URL:

https://XXXX/
index.php?action=databaseSetup&clientProtocol=https

### Leverantör/Provider

Any ideas?
Thanks in advance!

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