403 (Forbidden) on fresh install
@ola wrote: Hi, I’m trying to move all my analysis to Motomo. I’m on shared hosting and I have set up a sub domain for Matomo. I downloaded the files and started the install. First step went fine but...
View ArticleTimestamp issue in Reporting API
@ankx wrote: Timestamp inside actionDetails is in GMT whereas lastActionTimestamp is in IST(my timezone). Last action timestamp for my visitor is 1537355579 ( IST : Wednesday, 19 September 2018...
View ArticleNo suitable convert encoding function
@imagojd wrote: Unfortunately I can’t even start the installation because this is what I get: Matomo encountered an error: No suitable convert encoding function (use UTF-8 as your encoding or install...
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I lost access to Matomo
@revolutime wrote: In the Matomo interface, there was a message to add force_ssl = 1 to the config.ini.php file. Matomo worked very well. But after adding this line, the following error appears :...
View Article3.6.x Docker images
@mplx wrote: Hi, Matomo 3.6.0 was released 3 weeks ago, however there are still no official docker images for it… they’re still the 3.5 branch… https://hub.docker.com/r/library/matomo/tags/ In case...
View ArticleInstallation successfull - Not possible to access view
@manuelJ wrote: Hello, I have some kind of a strange behaviour with my fresh installation on shared webhosting by Hetzner Germany. The installer runs without any issue, the database is recognized,...
View Article3.6 Out of Memory Issue
@dbond8212 wrote: We recently updated 3.6. Unfortunately, after the update, it was discovered that the Visitors Logs can no longer be exported, in any format. What is received is the error below: *757...
View Article"Purge DB Now" is not working!
@web_tester wrote: Hello, I have tried to minimize the database size by deleting logs older than 400 days. It must reduce the database size to at least %50 of it. After pressing “Purge DB Now” and...
View Article"Fatal error" on installation
@pablomassa wrote: Hi, I upload the latest version to mysite.com/analytics (unziped), and when access to the url to install Matomo I got this error instead the " Welcome Screen": Fatal error : Class...
View ArticleNeither auto archive nor cron archive working
@kleinermann wrote: Hi there, I have a fresh Matomo installation with no extra modules installed and no alterations done to the code. I have set up several domains for tracking and can confirm that...
View ArticleNon Receipt of daily analysis reports
@PavanVishwanath wrote: Hey there!! I am currently using Matomo version 3.2.0. And I am unable to receive the daily analysis report even after editing the settings as required. Please enlighten on how...
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No data in Visitors Map, "possible region mismatch"
@Uwty8gek wrote: My Visitors Map Widget shows no region data (cities do work). Console says “possible region mismatch” (see screenshot). The 2-letter-abbrevations in the console (SN, NW, BE) are the...
View ArticleWARNING: /var/www/html/vendor/twig/twig/lib/Twig/Extension/Core.php(740):
@Roberta_Del wrote: WARNING: /var/www/html/vendor/twig/twig/lib/Twig/Extension/Core.php(740): Notice - Array to string conversion - Matomo 3.6.0 - Please report this message in the Matomo forums:...
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How do I solve the problem of "Server sent charset unknown to the client."?
@Sthopd wrote: 20180927 MySQl8012 Character set in Live site.jpg1005x368 160 KB Hello, How do I solve the problem of “Server sent charset unknown to the client.”? I have newly installed the Matomo...
View ArticleShow more than 20 websites?
@vincityhn1 wrote: How can I set the script up so the website view will show more than 20 websites at once? Is there a way to add more columns to this view (like goal conversions?) Thanks! Posts: 1...
View ArticleCategory not honoured in Site Search API
@siva538 wrote: Hi Matomo team, I have raised a request for this in the github, but would like to follow-up on this here. Category based retrieval not available in Dev. API - SearchKeyWords It is...
View ArticleCompletly lost :-(
@zimnysbrain wrote: Hi guys, I’m new to this forum and also lost like a child in the sanbox. My scenario: Matomo build on CentOS7 in internal network. All system check -> green Matomo analytics...
View ArticleScheduled report send by "https://unknown/"
@ChristianPy wrote: Hi guys, I’ll need your help on some Special topic. We’ve setup Matomo 3.6.0 running on Windows Server, IIS, php 7.2.10 and MySQL 8.0.12.0 All is doing great so far! But when...
View ArticleMatomo does not work with php 7.2
@onderzoekspraktijk wrote: I downgraded from 7.2 to 7.1 to be able to upgrade to the latetst version of Matomo (3.6.0). When I changed php to 7.2 again the matomo website generates a white screen. The...
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Matomo cloud test account
@yorh_ekin wrote: I switched to cloud based matomo after testing 3.4.0, 3.5.1, 3.6.0 and OWA (openwebanalytics.com - strangely the screenshot from one of my domains was not what I have designed …...
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