Completly lost :-(

@zimnysbrain wrote:

Hi guys,
I’m new to this forum and also lost like a child in the sanbox.
My scenario:
Matomo build on CentOS7 in internal network.
All system check -> green
Matomo analytics will connect to WWW servers over VPN -> plug in confirm connection.
Two external WWW servers -> on first one I use WP recommended plug in to connect to Matomo.
On second i Have included tracking code directly in header (head not footer) of the site.
Problem:
On the very first looks like Matomo don’t get any info from websites.
Then I start using tracking code by boot IP and DNS names.
Nothing
So I though Matomo server which I just build have some issues even if all system check are green.
Last check I login to my WP website and log off and then comeback on the main site.
Matomo pick up this action.
Woo - what is going on.
Secound WWW site withouth WP-plugin only direct code in the header of the website give me exactly the same experience.
Start thinking about AD in my network but all servers can see each other and communicate in TCP (what I mean I didn’t test it only against ICMP only other apps which using TCP don’t have any problems.
Ok so I develop test site in my internal network (which just redirect request to my external site) then again no logs in Matomo.
Really lost in troubleshooting this.
Maatomo respond just to logged users in my WP sites. but this need be done through the same browser and session. If not any data is collected.
BTW i tried already in the Matomo script using DNS so my AD name resolution and direct IP connection.
Nothing

On the first go i blamed my AD, but tests not confirm and other apps working no problems.
On secound go I was thinking VPN is the issue - and for now I thing this is the issue.
I thing (I’m using openvpn but over UDP application needs work over TCP to give any logic idea) ok by VPN tunnel is just medium is not changing nothing in you transmission
SO WHAT IS GOING ON?!

completely lost on this one
I love OpenSource soft but in the same time how so many basic answers are not covered.
All your guide is debian based.
If you think this can be be a server side issue I’m happy to provide all packages which i use in my build.
I can also provide raw logs likes I’m using in over VPN
Just no ides where to go

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