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@user248937 wrote:

I’ve been using Matomo for a while, and I understand that it filters out the bots and that sort of thing, but it also seems to filter out legitimate users. For example I tracked a click in an email from a user, but there is no entry to Matomo to confirm that the user clicked the link. I’ve also noticed that in the past when I went through the logs that some data that wasn’t from bots was filtered out, but I didn’t know how to fix it. How can I ensure that only bots are filtered, and not legitimate users?

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