@Slind wrote:
Hi there,
I’m getting the following error. The odd thing is that MySQL (MariaDB) is not crashing or throwing any errors in the syslog.
INFO [2019-02-19 08:15:20] 6214 --------------------------- INFO [2019-02-19 08:15:20] 6214 INIT INFO [2019-02-19 08:15:20] 6214 Running Matomo 3.8.1 as Super User INFO [2019-02-19 08:15:20] 6214 --------------------------- INFO [2019-02-19 08:15:20] 6214 NOTES INFO [2019-02-19 08:15:20] 6214 - Reports for today will be processed at most every 150 seconds. You can change this value in Matomo UI > Settings > General Settings. INFO [2019-02-19 08:15:20] 6214 - Reports for the current week/month/year will be requested at most every 3600 seconds. INFO [2019-02-19 08:15:20] 6214 - Archiving was last executed without error 3 min 13s ago INFO [2019-02-19 08:15:20] 6214 - Will process 1 other websites because some old data reports have been invalidated (eg. using the Log Import script or the InvalidateReports plugin) , IDs: 4 INFO [2019-02-19 08:15:20] 6214 --------------------------- INFO [2019-02-19 08:15:20] 6214 START INFO [2019-02-19 08:15:20] 6214 Starting Matomo reports archiving... INFO [2019-02-19 08:15:20] 6214 - tracking data found for website id 1 since 2019-02-19 08:12:07 UTC (since the last successful archiving) INFO [2019-02-19 08:15:20] 6214 Will pre-process for website id = 1, period = day, date = last2 INFO [2019-02-19 08:15:20] 6214 - pre-processing all visits INFO [2019-02-19 08:15:22] 6214 Archived website id = 1, period = day, 0 segments, 2658 visits in last 2 days, 380 visits today, Time elapsed: 1.442s INFO [2019-02-19 08:15:22] 6214 Will pre-process for website id = 1, period = week, date = last93 INFO [2019-02-19 08:15:22] 6214 - pre-processing all visits INFO [2019-02-19 08:15:25] 6214 Archived website id = 1, period = week, 0 segments, 1639711 visits in last 93 weeks, 2658 visits this week, Time elapsed: 2.641s INFO [2019-02-19 08:15:25] 6214 Will pre-process for website id = 1, period = month, date = last52 INFO [2019-02-19 08:15:25] 6214 - pre-processing all visits INFO [2019-02-19 08:15:37] 6214 Archived website id = 1, period = month, 0 segments, 2162215 visits in last 52 months, 41804 visits this month, Time elapsed: 12.447s INFO [2019-02-19 08:15:37] 6214 Will pre-process for website id = 1, period = year, date = last7 INFO [2019-02-19 08:15:37] 6214 - pre-processing all visits ERROR [2019-02-19 08:27:15] 6214 Got invalid response from API request: ?module=API&method=API.get&idSite=1&period=year&date=last7&format=php&trigger=archivephp. Response was 'a:2:{s:6:"result";s:5:"error";s:7:"message";s:139:"SQLSTATE[HY000]: General error: 2006 MySQL server has gone away, caused by: SQLSTATE[HY000]: General error: 2006 MySQL server has gone away";}' INFO [2019-02-19 08:27:15] 6214 Archived website id = 1, period = year, 0 segments, 0 visits in last 7 years, 0 visits this year, Time elapsed: 698.277s INFO [2019-02-19 08:27:15] 6214 Archived website id = 1, 4 API requests, Time elapsed: 714.810s [1/19 done] WARNING [2019-02-19 08:27:15] 6214 /var/www/piwik/htdocs/libs/Zend/Db/Statement/Pdo.php(228): Warning - PDOStatement::execute(): MySQL server has gone away - Matomo 3.8.1 - Please report this message in the Matomo forums: https://forum.matomo.org (please do a search first as it might have been reported already) WARNING [2019-02-19 08:27:15] 6214 /var/www/piwik/htdocs/libs/Zend/Db/Statement/Pdo.php(228): Warning - PDOStatement::execute(): Error reading result set's header - Matomo 3.8.1 - Please report this message in the Matomo forums: https://forum.matomo.org (please do a search first as it might have been reported already) [Zend_Db_Statement_Exception] SQLSTATE[HY000]: General error: 2006 MySQL server has gone away [PDOException] SQLSTATE[HY000]: General error: 2006 MySQL server has gone away core:archive [--url="..."] [--force-all-websites] [--force-all-periods[="..."]] [--force-timeout-for-periods[="..."]] [--skip-idsites[="..."]] [--skip-all-segments] [--force-idsites[="..."]] [--force-periods[="..."]] [--force-date-last-n="..."] [--force-date-range[="..."]] [--force-idsegments="..."] [--concurrent-requests-per-website[="..."]] [--concurrent-archivers[="..."]] [--disable-scheduled-tasks] [--accept-invalid-ssl-certificate] [--php-cli-options[="..."]]What could be the cause and how can we resolve it?
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