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Matomo crashes my mariadb database
@omen wrote: Hi, we use Matomo since a long time (archives date back til 2006 ), but today our mariadb database was crashed by Matomo . From the DB dump (see below) there is a very long/cryptic SQL...
View ArticleCoreAdminHome/Tasks.php(203): Notice - Undefined offset: 1
@Slind wrote: I’m getting the following error: plugins/CoreAdminHome/Tasks.php(203): Notice - Undefined offset: 1 - Matomo 3.8.1 - Please report this message in the Matomo forums:...
View ArticleMySQL server has gone away
@Slind wrote: Hi there, I’m getting the following error. The odd thing is that MySQL (MariaDB) is not crashing or throwing any errors in the syslog. INFO [2019-02-19 08:15:20] 6214...
View ArticleJavascript TypeErrors in browser console for Matomo 3.8.1
@AAugustine wrote: I have noticed that when I go “Email Reports”, the browser console fills with errors On Chrome - at ManageScheduledReportController.getFrequencyPeriodPlural...
View ArticleNon existent visitor ids
@jrout wrote: I am experiencing an issue with an application that uses Matomo to track visits to a website, and also submit usage events to a different idsite in an app. It’s mildly complex, so I’ll...
View ArticleSegment vistors based on past urls
@mat42 wrote: So after some reading i’m not sure if this is a bug or support question. I can’t find a way to segment visitors based on a url they have visited in a vist or in a previous visit. e.g. my...
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Not Tracking Revenue by Keyword
@Alex_Kent wrote: I’ve implemented a solution to get our PayPal IPN notifications to report sales to Matomo Matomo 3.8.1 based on this guide: HowTo: Paypal tracking via IPN script These are being...
View ArticleDuplicate tracking of ecommerce orders
@toitoit wrote: We have issues, that several Orders are tracked twice. It happens, when users are visiting the checkout success page again. We are using an unique orderId. You documentation is saing,...
View ArticleReporting API date=lastX and date=previousX not working
@ResponsibleUser wrote: Matomo 3.8.1 & PHP 7.2.5...
View ArticleExport data to another installation
@marin wrote: Hello, my organisation needs to integrate the statistics of an old piwik installation to a different newer matomo installation. This newer version also contains statistics for different...
View ArticleSQL errors on Matomo
@atif.ali wrote: Hi , Environment Matomo version: 3.8.1 MySQL version: 10.2.21-MariaDB with TokuDB PHP version: 7.0.33 I am seeing following SQL errors on two screens of Matomo . Any idea what can be...
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Need help! Visit breaks up in mutliple visits
@shadowgun1102 wrote: Hello! Recently I have the problem that visits break up into several visits and are then counted multiple times in the stats. See the attachted example. Piwik recognizes the page...
View ArticleA Goal segmented by another Goal
@dustin.friedline wrote: Hi all, I face a weird issue: i can’t use the visitConvertedGoalId segementation feature for another Goal. For example: I want to see, how many people have clicked the “final...
View ArticleSyntaxError: expected expression, got '
@jhcook wrote: Hello, I’m new to Matomo so this may be an easy fix that I have just overlooked. Initially I installed Matomo on a Ubuntu hyper-v on my local laptop and everything installed fine. I...
View ArticleIntegrating matomo with my app. It don't show events
@Shubha_Kumari wrote: Hi, I was trying to integrate Matomo with my application but Events and user data is not showing up. I am tring with a trial account and done as per the documentation done at...
View ArticleMatomo long lasting load
@farfalla wrote: Motamo 7.2.14 Hello, On one of my hosters motamo installation has heavy load times. Not only the result page but also diagnose page etc. load endless etc. Diagnose reports: "Ihr...
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Opt-Out not working with Edge Browser
@managetopia wrote: Hello, I discovered earlier today that the Opt-Out function is not working in the Edge Browser… Yes, we do have a number of clients using Edge. Appreciate your feedback. Thanks,...
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Safari User Agent 98% visitor and session loss
@clearlink_analytics wrote: We are using 3 analytics tracking systems on a set of 100 websites. Our internal tracking system and Google Analytics agrees pretty closely on sessions. Matomo is missing...
View ArticleError while injecting dependencies into Monolog
@yaniv_fridberg wrote: Hi, After upgrade from piwik 3.5.0 to 3.8.1 I’m not getting any data on my dashboard. I see on every widget the same error: Error while injecting dependencies into...
View ArticleWidgets do not update, with one exeption
@farfalla wrote: Hello, Since this morning my matomo has only actualized the “visits in real time” but all other widgets have not shown actual analytics data. So data within matomo widgets show...
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