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Matomo extremely slow / unusable

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@LeonM wrote:

Hi,

I have been experiencing Matomo being extremely slow, making it completely unusable.

  • Dashboard login screen takes ~30 seconds just to render
  • Dashboard login usually times out
  • Tracking requests takes ~8 seconds

Environment:

  • Matomo 3.9.1
  • OpenBSD 6.5
  • PHP 7.2.17 (tested both through mod_php and FPM)
  • Apache 2.4.39
  • MariaDB 10.0.38

This server has barely any load, others sites on this server run just fine.

What I have tried so far:

  • Ran core:archive from console
  • Ran diagnostics:run, it warned about some folder permissions, I fixed that
  • Clean reinstall of Matomo
  • Reload of webserver

There is nothing in the Apache logs except the occasional timeout (php runtime exceeds my limit of 30 seconds).

I expect this to be some restriction caused by OpenBSD (by default php config is very restricted on OpenBSD). But I have no idea how to debug Matomo and find out what is causing the slow response.

Can anyone help me with some tips on how to debug this?

BTW: I have found a similar problem here: All Pages Very Slow - New Install but there seems to be no solution either.

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Participants: 2

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