Fixed error: SQLSTATE[HY000] [2002]
@ComputingFroggy wrote: Hi, I’ve been running Piwik/Matomo on self host for years now. Today, I’ve noticed I could not connect to Matomo server as I get the error message: Cannot connect to the...
View ArticleHow to copy Dashboard layout to another website of same user?
@ironhead wrote: Hello, I have a custom dashboard layout with additional widgets for Site A, now I added another site Site B. Is it possible to copy the dashboard layout and widgets from Site A to...
View ArticleSetting correct Time for times widget
@buchhardt wrote: Hello I set the global timezone Administration > Measurables > Settings to UTC+2 and also the local timezone for my website UTC+2. Server runs at UTC+2 and php.ini also runs...
View ArticleMatomo doesn't track sites apart from the index-page
@Clemens_Istel wrote: I’m currently trying to configure Matomo for the website www.leftshift.one. So far I haven’t managed to track any sites except for clicked links within articles. Matomo only...
View ArticleMatomo.js is auto-updating: cannot write modification into it
@junkkk wrote: matomo is blocked by easylist: the name matomo.js/.php, AND the GET variable ?action_name= note that if the action_name= variable is not the first one getting called, it is not blocked....
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Differences between historical reports and reports processed directly from logs
@Marta_Medrano wrote: We have configurate the next parameters to delete old data in Administration > Anonymize data: Regurarly delete old raw data > Delete logs older than 2 days. Delete old...
View ArticleOpt-out iFrame doesn't work across domains
@wlabarron wrote: Hello, my Matomo installation is on matomo[.]mysite[.]com, and I’m tracking visits to myclientsite[.]com (well, not those domains, but that’s the idea). I’ve set the opt-out cookie...
View ArticleGraphs in the dashboard
@Thobie wrote: Hello, the both graphs for the visitors and the overview aren’t shown in the dashboard. I get two times the error messages: Piwik-Fehler: You can’t access this resource as it requires...
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GeoIP2 Not able to report corect Country
@Somil_Vijay wrote: My Current Location shown by Matomo is Singapore. Whereas I am in India. image.png1334×568 31 KB As of now, Matomo is Not able to show the correct location for real-time visits....
View ArticleDoes Visitor ID are the same in two websites?
@FatBoy wrote: If i have two websites using my Matomo , and idSite are not the same , how can Matomo API return the same Visitor ID to me ? And how can i do that ? Posts: 1 Participants: 1 Read full...
View ArticleNot tracking visitors through subdomain or redirects
@matomo-account wrote: I have host space on webhost000 and have my own domain. Matomo is tracking only visitors that are accessing the website at the mysite.webhost000.com but not the ones that access...
View ArticleExporting pageUrl segmented dataset returns an empty list
@flauridsen wrote: I’m trying to export a segmented dataset containing information on visits by device type within a pageUrl segment. When looking at the Matomo dashboard, I’m seeing the data just...
View ArticleTracking localhost application
@emad-veneficus wrote: I’m building Vuejs application and want to track the application using Matomo. I’m using Vue Matomo package to register the Matomo site in Vue. I checked the server log and I...
View ArticleHow to disable e-mails about tracking failures?
@TimoD wrote: Hello, we’re using Matomto 3.8.1 and want to disable the automatic e-mails about tracking failures. I haven’t found a way in the web interface. Is there a way to disable these e-mails?...
View ArticleSegmented visitor data can not be exported
@E111 wrote: Hi! It does not work to export a report of a segment. When I try to export a report of Pages and I have chosen a segment of visitors, I get an empty php file. If I open it in Excel it...
View ArticleWarnings after upgrade
@darren_baker wrote: hi ive just upgraded my linux server to all the latest up date and with php 7.3.4 but now im getting 2 errors 1 is LOAD DATA INFILE Using LOAD DATA INFILE will greatly speed...
View ArticleMatomo extremely slow / unusable
@LeonM wrote: Hi, I have been experiencing Matomo being extremely slow, making it completely unusable. Dashboard login screen takes ~30 seconds just to render Dashboard login usually times out...
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Segment menu behind overlay of transition
@PeterM wrote: Hi, When I have opened the menu Behaviour > Transitions and select a new segment, the dropdown is shown behind the transition overlay. I think it is nicer to have the segment...
View ArticleMatomo Not Tracking All Website Url's
@cbothra wrote: Hi, I am facing an issue in my website with couple of URL’s. The url’s which I am sending to Matomo using trackPageView method are working fine. There are certain URL’s which Matomo...
View ArticleIssue with social media referers after upgrade to 3.9.1
@happymatomouser wrote: Hi, we just upgraded our matomo instance to the newest 3.9.1 version. Since then we face an issue with the social media referers. According to the piwik_log_visit table, the...
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