Ip2location not working after update to v3.1.10

@maisen20 wrote:

Hi

After update to v3.1.10 the plugin “ip2location” no longer works.

I’m getting following error:

[28-May-2019 05:52:34 UTC] PHP Fatal error: Uncaught Error: Class ‘IP2Location\Database’ not found in […]/plugins/IP2Location/LocationProvider/IP2Location.php:86
Stack trace:
#0 […]/plugins/UserCountry/VisitorGeolocator.php(145): Piwik\Plugins\IP2Location\LocationProvider\IP2Location->getLocation(Array)
#1 […]/plugins/UserCountry/VisitorGeolocator.php(115): Piwik\Plugins\UserCountry\VisitorGeolocator->getLocationObject(Object(Piwik\Plugins\IP2Location\LocationProvider\IP2Location), Array)
#2 […]/plugins/UserCountry/Columns/Base.php(50): Piwik\Plugins\UserCountry\VisitorGeolocator->getLocation(Array, true)
#3 […]/plugins/UserCountry/Columns/City.php(43): Piwik\Plugins\UserCountry\Columns\Base->getLocationDetail(Array, ‘city_name’)
#4 […]/core/Tracker/Visit.php(460): Piwik\Plugins\UserCountry\Columns\City->onNewVisit(Object(Piwik\Tracker\Request), Object in […]/plugins/IP2Location/LocationProvider/IP2Location.php on line 86

When i click on “ip2location” in the matomo-settings, i’m getting following error/report:

A fatal error occurred

The following error just broke Matomo (v3.9.1):

Class ‘IP2Location\Database’ not found
in […]/plugins/IP2Location/API.php line 56
Troubleshooting

Follow these steps to solve the issue or report it to the team:
If you have just updated Matomo to the latest version, please try to restart your web server. This will clear the PHP opcache which may solve the problem.
If this is the first time you see this error, please try refresh the page.
If this error continues to happen, we appreciate if you send the error report to the Matomo team.

Does someone have the same issue?

Best regards
maisen20

Posts: 6

Participants: 3

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