Excluding localhost
@Michel_Malochet wrote: Hi Since about 1 month, I replaced GA by Matomo : it was installed on my OVH server and worked perfectly. I had excluded my own IP addresses (visits of my site from my own PC)...
View ArticleMatomo_log_visit problem
@Boyan_Vassilev wrote: Hi, yesterday I got this problem: SQLSTATE[42S02]: Base table or view not found: 1932 Table ‘thumbsy_matomo.matomo_log_visit’ doesn’t exist in engine My hosting support fixed...
View ArticleGeoIP $_SERVER variables on Litespeed?
@ZaGenie wrote: Hello, I’m having trouble activating the GeoIP 2 Http Server Server module, due to "Matomo cannot find any GeoIP $_SERVER variables. The libmaxminddb library and maxminddb extension...
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While doing getAllSitesId () i only receive 100 sites id of 253 sites
@Manisha_MMH wrote: matomoAllSites.PNG1516×201 9.42 KB Posts: 4 Participants: 2 Read full topic
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There are something wrong about the Avg generation time in my database
@Bruce975 wrote: image.png938×802 59.5 KB As the pictrues show, the parameter “custom_float” were obtained by the parameters “gt_ms”.I know that the parameters “gt_ms” was calculated from...
View ArticleLOAD DATA INFILE issue
@ZaGenie wrote: I’m having difficulty in clearing the diagnostic warning as per below. We are 100% sure that local-infile=1 is enabled and the database is able to load local infile. Confirmed. The...
View ArticleHelp tracking a button click
@ironhead wrote: Hello, I’m new to Matomo, I have simple one-page website, I have several buttons in the page, upon clicking them user goes to respective section of the same page. In Matomo dashboard...
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Evolution change over period
@fatica wrote: Hi, The % Change over the period graph never seems to be relevant. What this is comparing is the value at the first data point and the value of the last data point. This is almost never...
View ArticleNo results shown for segments other than in present month
@Datensturm wrote: Hi all, When creating a segment, results are shown for the present month only. When I change to the month before or other past months, Matomo says “For this report, there are no...
View ArticleMigration of Matomo
@Jason_P wrote: Hi there, we are migrating Matomo from a RHEL 6.9 32 bit OS to a RHEL 7.4 64 bit OS and are running into some errors after logging in. We have version matched Matomo on both servers,...
View ArticleTransitions Never Load
@T_T wrote: Im looking for ways to debug why my transitions aren’t loading. My first guess what that my install wasn’t moved over to the matomo name space (eg. /analytics/piwik/index.php) but when I...
View ArticleMatomo 3.9.1 cron issue: Cannot change cache limiter when headers already sent
@oldrup wrote: I’m using the browser triggered archiving, but would like to use the recommended cron approach. However, if I visit the...
View ArticleHow to track Ecommerce Cancel Order
@Somil_Vijay wrote: Hi, I have been successful in tracking e-commerce events. Though I still do not how to record any canceled order. Which API is used for cancelling order and corresponding revenue...
View ArticleArchiving does not work - even if PHP limit is set to 1GB
@robertharm wrote: We are running Matomo 3.9.1 and recently discovered that although auto-archiving via cron-job was configured, that this has not been triggered for several months. Following your...
View ArticleSystem check - shell_exec and Max Packet Size
@ltynk wrote: Hi, I migrated to new host with my sites and get idea to try Matomo instead of GA. I now have managed VPS which is loaded very slightly at moment. But System Check is showing me this two...
View ArticleWidget and Reporting Issues with 3.9.1
@satellite1 wrote: First time ever [ i think as far back as 2011] that I’m having an issue(s) with a Matomo fresh install. Traffic in console is reporting; however, for widgets: Visits over time,...
View ArticleIp2location not working after update to v3.1.10
@maisen20 wrote: Hi After update to v3.1.10 the plugin “ip2location” no longer works. I’m getting following error: [28-May-2019 05:52:34 UTC] PHP Fatal error: Uncaught Error: Class...
View ArticleSignificant increase of metrics after upgrade to 3.9.1
@nabiltntn wrote: Hi, I have a multi server deployment of Matomo with version 3.5.0 and QueuedTracking with Redis. After an upgrade to 3.9.1version of Matomo and 3.3.5 of QueuedTracking i found that...
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How could I measure the time spent on the last page？
@Bruce975 wrote: image.png1096×465 50.9 KB I found that I can’t measure the the time spent on the last page, so in my database they are always 0. As the pictrue, there is a new API to instead of using...
View ArticleCampaign name like utm_campaign[] not working
@Saqib_Ali wrote: Hi , URL having campaign parameter like this “utm_campaign[]” not get accepted by matomo: &utm_source[]=e-news&utm_source[]=...
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