@ewanmc wrote:
Hi, I’m a bit of a novice using analytics. I have Matomo set up on my server for a few sites. It has worked fine up till now, but a client pointed out this anomaly to me, so here I am, asking for some advice!
Basically the “Real Time Visits” is working, showing 107 visits in the last 24 hours. However, the “Visits over time” box is showing that there have no visitors for the last 3 days - which isn’t right. (I’ve been monitoring it since yesterday) This is obviously what my client looks at (and shows to her bosses!) I was wondering if this was a common occurrence? Is it likely to sort itself out? Is there something I can do!! All the other sites I’ve got seem to be working fine. I guess that this is the only site that is not hosted on my server, it is on the company’s own hosting package - not sure if that would make a difference - if something changed on that server could it cause this?
I’ve attached an image of the dashboard.
Thanks in advance!
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