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Upgrade doesn't work

@larsskj wrote: I’m running Matomo in Kubernetes and it works fine. Almost. But it’s reporting that it’s running version 3.11.0 and that 3.12.0 is available. The app is running in a Docker container...

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Two-factor authentication is not working

@gd83caw1gd wrote: If you are a super user yourself and are unable to log in, you can disable two-factor authentication through the command line $ ./console twofactorauth:disable-2fa-for-user...

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Google Search Console

@gd83caw1gd wrote: How to import Keywords as I do not find inside Matomo: Below Configure websites click the Add configuration . Steps do not have any clue: Below Google Search Console , click Setup...

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Log Analytics Reverse Proxy Question

@caves wrote: We have a webserver behind a Reverse Proxy and the log is showing the Server IP instead of the actual client. We have added the x-forwarded-for IP to the log. For right now this is the...

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One.com hosting & matomo testing

@yorh_ekin wrote: Hello, I am testing your software again and again and again with my hosting provider one.com. Now, with a hosting package that includes more secure shell access. This was the result...

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Visits over time stopped working

@ewanmc wrote: Hi, I’m a bit of a novice using analytics. I have Matomo set up on my server for a few sites. It has worked fine up till now, but a client pointed out this anomaly to me, so here I am,...

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Angular 6 Integration with Matomo Form Analytics

@mperez12314 wrote: I’ve been trying to get my angular 6 application to work with matomo form analytics. I’m able to get page views by using Angulartics2Piwik. I added the following line to my...

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How to track traffic on specific branch og site using segments

@Underhunden wrote: Hello all! I previously have had no problems with tracking traffic on branches (for example Folkeskolen | Børne- og Undervisningsministeriet) of my site, but lately the traffic has...

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Nameserver configuration with dedicated hosting?

@opentracker wrote: My wordpress websites are on dedicated wordpress hosting and the company says I can’t install Matomo on their servers. If I create an Ubuntu server on Digital Ocean and install...

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Performance issue on Matomo UI in Goals Overview page

@brianyam wrote: Here is the Background, We have set up Matomo in a quite powerful server and we have experience on it around 2 years. After we setup more and more goal on one site, which around 55...

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Archive script: libpng warning

@webteam-mh wrote: The archive script issued the following warning via console: libpng warning: Interlace handling should be turned on when using png_read_image Matomo 3.12.0 PHP 7.3.11 CentOS...

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# Gateway Timeout

@reuvygroovy wrote: Hi, When browsing we often get: The gateway did not receive a timely response from the upstream server or application. Many times i refresh the page and it works. What’s going on?...

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Database access denied or synax error after newest update

@Babajaga wrote: I got a mail “Neue Matomo-Version 3.13.0 ist verfügbar!” and started auto-update. Now I get for all widgets this error: SQLSTATE[42000]: Syntax error or access violation: 1044 Access...

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Bug on all graphs after update

@melimelo wrote: Hello I’ve a big bug with all graphs on the admin interface just after the last update. I’ve chosen the automatic update as I always done, and now all graphs don’t show anything more:...

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Getting IPv6 error when my Matomo server sends me new version email

@ttenbergen wrote: We run a nightly cron job php traffic.somedomain.ca/console core:archive --url=https://traffic.somedomain.ca/ > matomo_archive_log For the last two updates (including last...

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Using API SitesManager.getSitesIdFromSiteUrl siteid above 30 doens't work

@nunoleite wrote: (topic withdrawn by author, will be automatically deleted in 24 hours unless flagged) Posts: 1 Participants: 1 Read full topic

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Visitor maps not visible

@nataraj.ramamoorthy wrote: Hi Team, Recently, We upgraded to the 3.12.0 version also updated the geoip2(PHP) plugin. In visitor maps on a country level, we are not able to see any country, but it...

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Segment filter for specific URL shows Pages not in that filter range

@garvinhicking wrote: Hi! I’ve created a segment for a page where the URL should only show results from a specific URL (Rechtsnormen-Datenbank). I’ve created this both manually and also from the...

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Issues using php console for archiving

@Andreas_Messerli wrote: I’m running piwik since years on my IIS servers and never had an issue until now after I updated from Piwik to Matomo so it was a bigger jump in releases. I always used the...

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初心です。インストールができなくて困ってます。

@hasebeyu wrote: インストールができません。何かわかることがあれば知恵を頂けませんか。 matomoをアップロードした先のURLを開きくと、file 404 found アクセスしようとしたページは見つかりませんとでます。 /piwikをはずし、ドメインだけだとサイトは表示されます。...

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