@sysadmin1 wrote:
We’re getting this message in the archive log a few times a day:
INFO [2019-12-03 20:05:04] 57741 - tracking data found for website id 8 since 2019-12-03 20:00:52 UTC (since the last successful archiving)
INFO [2019-12-03 20:05:04] 57741 Will pre-process for website id = 8, period = day, date = last2
INFO [2019-12-03 20:05:04] 57741 - pre-processing all visits
INFO [2019-12-03 20:10:01] 57741 Archived website id = 8, period = day, 0 segments, 21872 visits in last 2 days, 8357 visits today, Time elapsed: 296.438s
INFO [2019-12-03 20:10:01] 57741 Will pre-process for website id = 8, period = week, date = last2
INFO [2019-12-03 20:10:01] 57741 - pre-processing all visits
INFO [2019-12-03 20:14:57] 57741 Archived website id = 8, period = week, 0 segments, 77564 visits in last 2 weeks, 21950 visits this week, Time elapsed: 296.185s
INFO [2019-12-03 20:14:57] 57741 Will pre-process for website id = 8, period = month, date = last2
INFO [2019-12-03 20:14:57] 57741 - pre-processing all visits
INFO [2019-12-03 20:20:12] 57741 Archived website id = 8, period = month, 0 segments, 368920 visits in last 2 months, 29600 visits this month, Time elapsed: 315.206s
INFO [2019-12-03 20:20:12] 57741 Will pre-process for website id = 8, period = year, date = last2
INFO [2019-12-03 20:20:12] 57741 - pre-processing all visits
INFO [2019-12-03 20:25:48] 57741 Archived website id = 8, period = year, 0 segments, 637398 visits in last 2 years, 637398 visits this year, Time elapsed: 335.908s
WARNING [2019-12-03 20:25:48] 57741 /var/data/www/matomo/libs/Zend/Db/Statement/Mysqli.php(105): Warning - Error while sending STMT_CLOSE packet. PID=57741 - Matomo 3.13.0It’s always on the same site and always when it tries to process the year. When the warning is issued, archiving stops until the next hourly run and other sites pick up from there. Server loads are all in the 20-30% range when it occurs. As you can see in the log, the failure occurs after the year tries to process for approx. 5 minutes. Is there a php setting that controls a timeout here? Thanks for any help.
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